Customer Reviews

Honeywell Lynx Wireless Home Security System

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2 star:		(1)
1 star:		(3)

 

 

If you plan to install this kits yourself, you must know that the kits provided is not complete. You have to purchase electrical wires to connect to your transformer to your LynxR-2 control panel and telephone wires (26 gauge minimum) for phone connection. I used 18 gauge security wires to connect the transformer. For mounting the sensors (entry and motion), they assume that you would know how to mount them already. Before you mount the door entry sensors, test them out to see how far apart it can be away from the contacting magnet. I found that 3/4 inch apart is the maximum before you get a false reading. The magnet location does not have to be right at the edge of the door. If you try to position magnet right at the edge of the door, you might crack the edge of door. I did, and I had to patch the door :( . Overall, the installation part is not as hard comparing to the programming part. The kits comes with 3 installation and user manuals, but they are very difficult to follow. I design and repair commercial airplanes for a living, and I deal with all kind of installation and trouble shooting manuals, but these manuals are far more difficult to understand. I tried the steps over and over again to get it to work. I still have not get all the bugs out yet. I called Honeywell's technical support, and they refused to assist. When I purchased this LynxR-2 system online, and I was under the impression that technical services would be available from Honeywell, but they told me that they would only support the licensed installers. Hope this info help you. Best luck. :D.

A security company in my hometown recommended this product. They wanted $600 for the product, plus installation. I got this unit for close to a third of that, so I saved over $300. Knowing what I know now I would have done it again. I didn't get the keyfob in the original shipment, but after a phone call they shipped it out that day free of charge. The third party company I bought it from was great. They even helped me when I had questions setting up the unit.

Installation took about 6 hours. About 2 hrs to go over the instructions and configure everything, 2 hrs to install the door units and motion detector, 2 hrs for the main unit. The configure time was a bit long due to figuring out the instructions. It comes with 4 instuction books, 2 of which are pretty thick. The unit can become very complicated, because it can be connected (wirelessly) to all kinds of devices. But, once you realize that you can skip most of the instructions it isn't too difficult to configure and install.

We installed ours so that the main unit electricity wires went behind the walls, so that too a fair amount of time. Other than that everything is wireless. I didn't hook my unit to my phone line, but that can be done. Installing the doors units and motion detector was pretty straightforward. You can either install with screws or double sided tape, both of which are included.

We've been using the unit for about 4 weeks now and it works great. I would recommend it for someone who wants to do the install yourself without running a lot of wires.

I had an Ademco Lynx REN system that I installed myself more than seven years ago. Programming it was tough, but not impossible and in general, the system worked well for us. We had the talking version and the audio for that function stopped working about two years ago. No more audible warning beeps to disarm the system upon entering, etc. I recently upgraded our panel to the Lynx Touch, which still supports my 5800 series transmitters, but found the Lynx Touch SIGNIFICANTLY easier to set up, program and use than the controller featured here. I cannot recommend this unit given the audio failure. Buy a Lynx Touch instead.

Be very careful that you are not mislead as I was about compatibility with Honeywell's Total Connect software. This software claims to allow full control of your alarm through both an Internet and Iphone app. Once you sign the contract and install the software you will find that all that works is a basic remote keypad. ALL of the other features that Honeywell demos in their videos and brochures do not work. I repeat ALL of the other features do not work. Do not expect to configure devices, event notification, x-10 devices. Of course Honeywell Ademco will not talk to you because they only talk to alarm dealers. You will find this out after hours of trying to make it work and then an apology from a salesman.

My installer and I have been having issues with this system ever since it was installed less than 1 year ago. It would beep arbitrarily at any hour of the day or night and I'd have to disconnect it from the main source and the battery from the panel to get the stop the beeping. It also gives error messages to numerous areas in the house, such as area 8, 9 and 10. This is what triggers the beeping. My installer has been on the phone twice with where he bought the system. They tried diagnosing it and it would work for a few days a weeks and the beeping problem would come up again.

The Honeywell Lynx security system was recommended to my installer by his friend and oddly, his friend now has the same problem I have and he can't even change his security code. I am going to switch to an ADT or Brinks system and they can hopefully recommend something more reliable.