Customer Reviews

Honeywell RCWL8000A1002/W VisioCam Wireless Video Door Chime Set

5 star:		(4)
4 star:		(2)
3 star:		(5)
2 star:		(2)
1 star:		(7)

 

 

I bought this for a door about 60 feet from the livingroom. The first unit was defective. Upon pushing the doorbell only 8 feet away, the video image would only display for about 2 seconds. It was advertised to display for 3o seconds. I exchanged the unit for another
(Amazon is great !).
The second unit displayed the image for the full 30 seconds up to 45 feet away. The image was clear and strong until that 45 feet. Once I got the unit outside behind a wall, the image was broken and only a few seconds long, no matter the channel setting or positioning of the transmitter or receiver. In short, the unit is great for shorter unobstructed uses. Funny thing though, the anti-theft feature activates the camera when you open the unit to change the channels, there must be a different antnae for that because the image is great and long lasting ( I guess that eats up the battery to much to be used for the doorbell). I really liked the features and only wished it worked in a real world home setting. If you're going to be that close to the door, you could always just look out the peep hole.

I purchased this video doorbell for my home. The product arrived
quickly and the order process was very easy as well. The installation
was very simple and the directions were easy to follow. The product
works as described. The video screen displays a clear picture in both
day and night mode. The ability to carry the wireless receiver to any room is a great convenience. The motion detector is a nice feature
that not only lets me know who is coming to the door before they ring
the doorbell but its nice to know when the mailman has come. The
flashing strobe light and the chime are more than ample to alert you.

I was not satisfied with the product, I expected much more. The reception is not very good and the image quality is good depending on the background light. I would do more research for similar products. Also, there is no audio, although the manual mentions it will be a future feature.

I thought this would be great, but once it was set up, EVERYTHING triggered it to go off. And everytime it activated it would cause my Verizon internet connection to be lost! And if you have a metal door forget about using it. It has to be mounted to a non metal surface because being near anything metal interferes with the signal, so it sets it off constantly and the picture has so much static its unviewable. Basically ended up being a waste of money.

UPDATE: Why aren't there "negative stars"?! The "support" ph # for Honeywell is 800-468-1502, but James (and 4 other support reps) kept me on-hold for over a 1/2 hour (at 6 am PDT) with no clue of how to get the video working. I returned the first unit as defective, and the second unit also doesn't work. BTW, the ph # is only on the box -- not in the instructions, and if you call the main Honeywell #, they claim that they don't make this product. Oh, but you *do* get to listen to commercials for Honeywell while on hold, turned up to super high volumes. Idiots.

DON'T WASTE YOUR TIME!! I just realized that there's no audio or intercom, too - just a chime!! (that is misleading, and added to the fact that the video doesn't work, makes this worthless)

Cheap, shoddy unit. Spent 3 days and hours of fun with no video and minimalistic instructions. I think the positive reviews are "shills" and liars. Base is supposed to work off rechargeable batteries (pre-installed) but it must be on the recharging base to work! Why use batteries and not just plug in the AC adapter to the base, since the rechargeable batteries can't power it in case of power failure anyway! Spent waaay too much time with 10 phone calls to Honeywell on the phone. They just tell you to call other numbers and complain that you called them (using the number on their website). Zero support, and they claim that they don't even make the product, but they play loud, obnoxious ads while you're on hold with them, and then try to sell you a multi thousand dollar factory enterprise security system as a replacement. So dumb, it's almost funny if I weren't wasting my valuable time.

Piece of junk!

Really works well from a short range of 50 feet, but outside that it starts getting static in the picture and more then 75 feet only gives a beep with motion sensor activated. Now it's video is 2.4 Ghz and the door bell is at a lower frequency, so the picture gives out first in range. If they would up the video power from it's rated 1 mw to something useful, like 50 mw then it would work, reduced batter life yes, but I would rather replace the batteries every 3 months then have a product that doesn't perform. AND while Honeywell is busy making these changes, why not add a video recording feature to the base unit, so each event can be reviewed if your away or asleep.

I am hard of hearing so I use this to alert me that someone is at the front door. The strobe and video are outstanding. The transmitter transmits the signal through the entire 2,000 SF home and even to the second floor office room. Thank you Honeywell and Amazon this is a great product and well worth the money. I had a $800.00 system in my other home that didn't work as well as this does for $175.00. Easy set-up even for an elderly gentleman like I am. Five stars....buy it!

Despite getting a great price, I had no choice but to return this monitor.

It was just non-stop flashing, blaring out a loud alert and I couldn't get it to stop without taking out the batteries at times.

It was just a bad design/product.

I don't recommend it.

The unit is a good idea,but I have lines going through the picture
have nothing in the way ,but the signal has to go from the living room
pass the kitchen to the family room.. Have try putting the unit in the living room,but have to get up and go to, the living room to see the caller picture. Hoping the tech at Honeywell comes up with a fix on this
problem. Smile you are on the --------.

I love this item. Now I can see who's at the door without having to go and look out the peek hole. It gives me a peace of mind due to all the crimes and people asking for money. There are a lot of young people ringing the door bell looking for odd jobs to make some money. People that selling magazines, candy, cookies, I just simply don't answer the door. It is easy to assemble and worth the money spent. Wish I had gotten it before my surgery, would have saved a lot of ups and downs trips to the door.