From the Inside Flap
William Massy’s long-awaited analysis of higher education bears out his reputation as an international expert in the field. In his own words, “This book is no jeremiad. Instead of simply listing higher education’s flaws, it presents a practical program for improvement – what faculty, institutional leaders, trustees, and oversight bodies can do now to improve the quality of education without spending more or abandoning other priorities. The diagnosis could have been written five or ten years ago, but it took until now to identify and try out the interventions.”
Honoring the Trust achieves three major goals: 1) to describe and document the problems facing today’s colleges and universities, 2) to offer a vision of what the solutions to these problems will look like, and 3) to provide practical guidance for those who would be change agents or drivers or change.
Readers ranging from seasonal academic leaders and practitioners to concerned citizens outside of the academy will understand and learn from the information and ideas that Massy presents in readable, engaging prose.
- The erosion of trust
- Universities as economic enterprises
- Subsides and contribution margins
- Research, teaching, and the quality of education
- Technology’s misunderstood potential
- Education quality processes
- Core quality principles
- Education quality oversight
- Balancing cost and quality
- Performance-based resource allocation
- The action agenda
From the Back Cover
"This a book I’ve anticipated for years. Bill Massy’s research provides a roadmap that will have a profound influence on higher education."
—Dean Hubbard, President, Northwest Missouri State University
"This book is a ‘must read’ for those concerned about constraining the ever rising costs of higher education while sustaining the quality of our universities."
—James Duderstadt, former President, University of Michigan
"Massy's suggestions regarding academic quality management are elegant and effective. He offers us a conceptual framework that allows us to give quality assurance the priority it deserves in our universities."
—Frans van Vught, Rector Magnificus, University of Twente, Netherlands
"Bill massy has implemented quality principles internationally. He truly understands how quality processes lead to quality results. I have used Bill’s work to improve our practices at WASC."
—Ralph Wolff, Director, Senior College Commission of the Western Association of Schools and Colleges
"Bill massy has long international experience with the important but extremely difficult challenge of reconciling academic freedom with the need, for those who pay for higher education, to know about the quality of what is provided. He has both designed and implemented novel systems and is exceptionally well positioned to write on this topic."
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—Lord Oxburgh, former rector of Imperial College, London