Customer Reviews

Hoover F5505 SteamVac Spot Carpet Cleaner

5 star:		(4)
4 star:		(0)
3 star:		(2)
2 star:		(0)
1 star:		(8)

 

 

Do not get this it is worthless I had it for about 3 months before the sprayer on in broke. Then had it fix at a repair center and it broke again. Then the tank broke on it too it will not hold the water. A piece of trash from the start.

At least one of the other reviewers got five uses out of their machine. I used it twice before it broke, took it back to the store. The customer service representative somehow talked me into an exchange instead of a refund. BIG MISTAKE! Used the new one twice before it also broke. Unfortunately past the store's return limit. I called Hoover, who wouldn't give me a refund. Instead I had to drive it to a service center 40 miles away. Took them three months to fix it. Got it back, broke again on the very first use. Took it back to the service center. At this point, it is about 8 months into a 1 year warranty. They have to wait for parts again, so another three months being fixed. Even the repair guy tells me these things are lemons. Thanks. Where were you when I bought this piece of junk!?! Needless to say, the last time it was broken, too. My calls to Hoover got me no recompense and no satisfaction. Not even an apology for making such a worthless piece of garbage. My experience was so awful that I wrote them a letter (which I never do) telling them how unhappy that machine had made me. No response. I can't urge you strongly enough to never buy one of these. Take it from me, it wouldn't be worth it even if they paid you to take it.

I just needed a quick pick up spot remover-unfortunately, it empties the cleaning solution faster than I could push it and does not quite pick up much of the water. I really haven't used it much because it just does not work.

After having two Bissell green machines break after short use (don't get me started- I'll never buy a Bissell again), I was looking for a spot remover cleaner (not a big machine) that was NOT a Bissell. I found this. I looked at this cleaner for a long time before finally deciding to buy it, in spite of the bad reviews. It arrived just in time for my family to get the stomach flu, so it got a workout right away. I can't say enough about it. It works MUCH better than the Bissell little green.

1) It's nice to have the option of the big floor sucker or the little sprayer. You can go back and forth between them at will.
2) The little sprayer has great suction (much better than the Bissell) and pulls out much farther than it looks like it does. It got a stain out of my car that my Bissell didn't even touch.
3) The tanks take a little getting used to to get positioned correctly, and you have to "prime" the sprayer a little for the first use, but after that they're fine.
4) The tank holds enough water to do a small room (with maybe one refill if you use a lot of juice) if you really want to.
5) It folds down and takes up about as much room as the Bissell little green.
6) Should it break, I can get a Hoover repaired locally. Bissell wanted me to ship my cleaner to a repair center plus pay for the repair.

Remember... this is for SPOTS. It's not designed to do a whole room, but you can if you want to, and it will do ok, just not as well as a big machine. It does what it is designed to do quite well.

What a waste of money. I used it a total of three times - all were disasters since the tanks wouldn't lock into their correct positions after I removed them to fill and empty the first time. I just went out today and purchased the Bissell Steamcleaner for nearly half what I paid for this hunk of cr*p and it is a dream to use. So easy, so light and it works wondfully! Save your money - don't waste it on this garbage.

It's loud and doesn't have hardly enough sucking power to get the water out of the carpet. Had to use the stair/upholstry attachment and a lot of arm power to suck the water out which was a lot of work for just spot areas. I'm also just waiting for the "carrying handle" to break the next time i pick up up, it feels so flimsy.

this cleaner is the perfect size for a woman to use and handle easily and cleans very well with the rotating brush.

But it sucks. You could just get a cheap spray bottle and use a shop vac to get better results. The rotating brush doesn't rotate. Waste of $

I suppose you get what you pay for. We bought this cleaner because we have dogs and were tired of renting Rug Doctor every month. This cleaner does work but you really have to go slow to be effective. That means it will take you all day to do a big rug. It's really meant to be a spot cleaner. It does not heat the cleaning fluid. You are supposed to pour it in hot and it cools off over time. We also had some trouble getting te vacuum system to work. You really have to be sure that everything is in place and tight or else it won't work at all. I'd consider spending more and getting a serious cleaner.

I purchased 5 of these and one was used and was a 220v. which I did not order. I have never heard anything back about what to do.