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317 of 320 people found the following review helpful:
4.0 out of 5 stars
Perfect for hard floors & stairs, December 30, 2000
By A Customer
This review is from: Hoover S3639 WindTunnel Canister Vacuum Cleaner (Kitchen)
I decided to purchase a canister vacuum after moving into a home that had a combination of hard surface (wood, tile, linoleum) and carpeted floors. After much research, I chose this model based on both product reviews and specific model features. Overall, I am very satisfied with this vacuum. The suction power is more than adequate for all jobs. I am especially impressed with the hard floor attachment which vacuums in both forward and backward strokes unlike some hard floor attachments which tend to push dirt around. In addition, the handheld attachment includes a rotating brush similar to floor attachments which makes vacuuming stairs very easy and does a much better job than attachments that only provide suction. Finally, the upholstery attachment with soft rubber comb works very well, especially for the collection of hard-to-lift lint and dog hair. The one negative to this vacuum, possibly inherent in all canister vacuums, is that the carpeting attachment does not have enough weight to firmly press the agitator into the carpeting as compared to a standard upright vacuum. However, I believe some of my dissatisfaction is due to the fact that I have berber carpeting which is known to be difficult to vacuum. This carpet attachment does an acceptable job but I do find that I can continue to remove a small amount of dirt with my upright vacuum immediately after using this carpet attachment. All in all, I am very satisfied with this vacuum and continue to utilize it as my primary vacuum. This model also balances well on stairs and is lightweight and easy to carry. I would recommend this vacuum to anyone who has a combination of floor surfaces in their home.
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147 of 158 people found the following review helpful:
3.0 out of 5 stars
Not bad, but could be much better, May 2, 2002
This review is from: Hoover S3639 WindTunnel Canister Vacuum Cleaner (Kitchen)
I had the next model down Hoover Windtunnel S3630. I think the main difference between the S3639 and S3630 is that the Plus model has the mini power hand tool. We had the vacuum for a little less than a year. The machine had all the good features: on/ off switch for power nozzle, 4 main attachments, added filter for better filtration, covered tool storage, doubled brushed edge cleaning along with special edge groomers- this makes it a little harder to push but it does an excellent job along walls. The machine was convenient to use it had very good suction for cleaning and a high speed power brush that deep cleaned. I don't know why this is but the vacuum was moody, somedays it cleaned well, and others it seemed like I was sweeping the carpet and not sucking up. The vacuum would leave a line of dog hair behind the nozzle entrance that was visible upon moving the power head forward. We did everything: new bags, new belts, checked the brushes, and since it was under warranty we took it to the Hoover Service Center but they found nothing wrong with it. Our cheaper model the Hoover Powermax cleaned hair much better. You could tell that it was deep cleaning like the windtunnel design is supposed to help with but it was cleaning the dog hair. After getting tired of it not getting hair we returned to the company and got our money back, Hoover was very cooperative customer service wise. We now have a Hoover Powermax Runabout that works very well and cost ... less. See my report under the Powermax Deluxe S3607. Our windtunnel might have been a lemon but don't know can't really recommend unless you have hard floors or need a good attachment canister.
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54 of 57 people found the following review helpful:
1.0 out of 5 stars
Too much plastic and poorly designed, March 30, 2002
This review is from: Hoover S3639 WindTunnel Canister Vacuum Cleaner (Kitchen)
Well, I expected a better quality machine from Hoover. Plastic wheels and axles, plastic hinges on the lids and suspiciously weak plastic latches on the wands. I don't expect these to last much beyond the warranty period, if that long. The headlight does not illuminate the floor. The hose connector on top of the machine does not even begin to swivel smoothly. It tends to bind, causing the vacuum to wander erratically everytime the hose is moved. The lack of a swivel mechanism on the tool end is also unfortunate because this almost guarantees that the hose will kink, twist and try to tie itself into knots. There is a strange preset angle moulded into the hand grip (remember it does not swivel). This makes for unnatural and uncomfortable arm and wrist positions while maneuvering various cleaning attachments into position. To be fair the suction power appears to be very good. I wrote to Hoover voicing my concerns (in far greater detail than this review) but only received a form letter that did not address any of my issues. If a product is "Made in USA", then it seems fair to expect better quality.
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