Customer Reviews


41 Reviews
5 star:
 (27)
4 star:
 (10)
3 star:
 (3)
2 star:    (0)
1 star:
 (1)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 
Only search this product's reviews

The most helpful favorable review
The most helpful critical review


68 of 71 people found the following review helpful:
5.0 out of 5 stars Get the Hoover SteamVac, You will LOVE it!!!
How do I love my Hoover SteamVac? Let me count the ways... This carpet cleaning machine is FANTASTIC. As soon as I got the SteamVac, I cleaned some incredibly filthy areas on beige carpet. One was a major stain in a high traffic area that someone trampled into the carpet, while bringing groceries in with wet and dirty shoes. The other was an old stain my daughter made...
Published on June 4, 2009 by Deborah Blancas

versus
12 of 13 people found the following review helpful:
3.0 out of 5 stars A SteamVac, but with no heat?
I was very excited at the prospect of having a carpet cleaner that would steam clean and at least use hot water to clean the tough spots on my carpet. Unfortunately, the "SteamVac" doesn't do that. It doesn't heat the water that is being used on the carpet, nor does it produce any steam. It does blow hot air onto the carpet, though I'm not sure how that assists in...
Published 2 months ago by Eric Slay


‹ Previous | 1 25| Next ›
Most Helpful First | Newest First

68 of 71 people found the following review helpful:
5.0 out of 5 stars Get the Hoover SteamVac, You will LOVE it!!!, June 4, 2009
By 
Amazon Verified Purchase(What's this?)
This review is from: Hoover SteamVac Pet Complete Carpet Cleaner with Clean Surge - F5918900 (Kitchen)
How do I love my Hoover SteamVac? Let me count the ways... This carpet cleaning machine is FANTASTIC. As soon as I got the SteamVac, I cleaned some incredibly filthy areas on beige carpet. One was a major stain in a high traffic area that someone trampled into the carpet, while bringing groceries in with wet and dirty shoes. The other was an old stain my daughter made from a spilled chocolate-soymilk smoothie that she didn't clean up properly because she was in a rush to go somewhere. The SteamVac cleaned both of these problem spots to such a respectable level that I won't be embarrased in front of company anymore. This is an older carpet, so it doesn't look brand new. But, that doesn't stop me from jumping for joy.

Incidentally, I don't use the expensive, petroleum-chemical-based carpet cleaning solutions. Instead, I use water and a little bit of the nontoxic 'Lemon' SimpleGreen in the solution tank. I also worked on problem spots with a toothbrush and a squirt bottle with a VERY diluted solution of dishsoap and water. Then, to eliminate soap residue, a final rinse over the whole shebang with a solution of plain vinegar and water. TIP: If you want to experiment with carpet-cleaning solutions yourself, just be sure you pick LOW-SUDSING products.

And, nobody beats AMAZON on price. Can I just say FREE SHIPPING? Incredible!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


55 of 59 people found the following review helpful:
5.0 out of 5 stars Doglover, September 19, 2008
This review is from: Hoover SteamVac Pet Complete Carpet Cleaner with Clean Surge - F5918900 (Kitchen)
This is a great carpet cleaner. The scrubbing brushes is what sets it apart
and above all the other types. Easy to use. A bit heavy to push back and
forth but well worth the effort. This machine worked on spots that a
professional carpet cleaner couldn't budge. Fantastic for all stains and
great for those pets stains that happen when you least expect it. I use my
small SpotBot Pet for those little stains but this is the machine to use for
bigger stains and just to freshen and brighten up the carpet. Apparently
there is also an attachment that you can buy that will enable the machine
to clean floors too. I intend to get that but for now, it is well worth the
cost and effort.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


29 of 29 people found the following review helpful:
5.0 out of 5 stars Great product for the price, June 30, 2009
This review is from: Hoover SteamVac Pet Complete Carpet Cleaner with Clean Surge - F5918900 (Kitchen)
So I discovered that this is pretty much the exact same model as the more famous Hoover F5914-900 SteamVac with Clean Surge
It has the clean surge as well, which does great with pet urine.
I think the only difference is that it's packaged with a small bottle of the cleaner for Pets and some wipes. As far as I can tell.
I've been using it almost every weekend. I get down and smell the spots afterwards and only a few times did I still smell it. I used the clean surge and it did the trick.
We also live where there's new home construction and I suspect we have a lot of 'construction dust' in our house. Apparently we do and for new carpet it's amazing how brown the water is! It picks up sand that I didn't know was there.
Still fairly new so we'll see how it ages, but so far so good. I bought a few extra gadgets for it online at [...] and they came fast. Even though I vacuum first, I still get dog hair caught up in the intake bit and the little removal tool only gets so much. I hope that I can keep it hair-free enough to make sure it doesn't become a problem. The fact that you can remove the brushes is great though, so you can wash them well.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


21 of 22 people found the following review helpful:
5.0 out of 5 stars My carpets look good!, February 6, 2009
This review is from: Hoover SteamVac Pet Complete Carpet Cleaner with Clean Surge - F5918900 (Kitchen)
My husband purchased this as a Gold Box deal, it wasn't the one we were originally looking at, but for the price it would work. We had the Eureka Atlantis which leaked all over the place. I first used the Hoover in my daughter's nursery. I had shampooed the carpets in there about seven or eight months ago with the Atlantis. I used our Dyson sweeper first. When I was done shampooing the carpet the water was filthy! There was so much dirt settled on the bottom of the dirty water canister along with shipping styro foam beads! It was dry in no time and the carpet looked fantastic. It looks nice and clean. Today we did our living room floor and they look so great! Majority of the floor was dry in under 30 minutes. I can't believe the amount of dirt and animal fur it brought up. It was really worth the price and would suggest anyone buy it.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


24 of 26 people found the following review helpful:
4.0 out of 5 stars Hoover Steam Vac if you have pets, May 20, 2009
Amazon Verified Purchase(What's this?)
This review is from: Hoover SteamVac Pet Complete Carpet Cleaner with Clean Surge - F5918900 (Kitchen)
I have an older pet and really needed something to help me out with his accidents in the house. My daughter has this same Hoover Steam Vac. She has two little girls with lots of spills and a standard Poodle. Needless to say, her Steam Vac is out full time. And I watched her one day use it. I was amazed at the job it did. So I came home and ordered one for myself.
It wasn't hard to put together. As long as you read the instructions. I used it the next day and just loved how easy it was. Yes I would recommend this.
I did have problems at first with it leaking when I was changing the recovery tank. That was my fault for not removing the Clean Solution Tank first. So the next time I was sure to remove the Clean Tank 1st and then the recovery tank. Then it didn't leak so much.
Now I just have to figure out how to clear debris in the nozzle that has lodged in there.
It's all about reading the instructions and caring for the product.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


14 of 14 people found the following review helpful:
5.0 out of 5 stars Great for pet stains, May 23, 2009
Amazon Verified Purchase(What's this?)
This review is from: Hoover SteamVac Pet Complete Carpet Cleaner with Clean Surge - F5918900 (Kitchen)
I bought this product to remove pet stains. It does a pretty good job cleaning them. The first treatment was not enough to remove the stains completely, we had to do two treatments. Now we run the cleaner about once a month for upkeep. Overall, I am very happy with this steamvac. It is also easy to clean after treating the carpets.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


20 of 22 people found the following review helpful:
4.0 out of 5 stars Owner of 2 Dogs, January 31, 2009
By 
K. Velez (Fort Lauderdale, Florida United States) - See all my reviews
(REAL NAME)   
This review is from: Hoover SteamVac Pet Complete Carpet Cleaner with Clean Surge - F5918900 (Kitchen)
I took advantage of this product during a gold box even though I have always had reservations about do it yourself carpet cleaners. I was happy with the performance of this machine. My living room carpet hasn't been professionally cleaned in years. We got a shih-tzu puppy over a year ago and she is fully grown at 5 pounds. Needless to say, her bladder is mighty tiny and she is always peeing on the carpet no matter how many times I take her out. I used to use a carpet spray with a rag to clean it up but it never really did the job right. While this carpet cleaner didn't make my carpet look new (I didn't expect it to), I am very happy with the results. I had to dump the dirty water tank 4 times before I was done and the water was black. I was shocked to see black water, I thought my Dyson vacuum did a better job of cleaning my carpet than that. I will have to see just how clean my carpet is deep down when I use the machine again and I see what the water looks like. I would recommend this product.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


11 of 11 people found the following review helpful:
4.0 out of 5 stars Easy to use, good performing cleaner, September 29, 2011
This review is from: Hoover SteamVac Pet Complete Carpet Cleaner with Clean Surge - F5918900 (Kitchen)
Customer review from the Amazon Vine™ Program (What's this?)
First off - this is exactly the same unit as the Hoover SteamVac Carpet Cleaner with Clean Surge except for some minor color changes in the plastic pieces and the inclusion of a package of pet wipes and a 16-oz bottle of Hoover Premium Pet Formula Detergent. That might help you choose between the two options, based on current prices. Personally, I like the cosmetic changes (but my SteamVac is six years old, so Hoover might have changed the look of that one, too - but the picture of it on Amazon still looks like mine). Also, the hand tool hose that came with this unit is black instead of the light gray shown in the Amazon photo, and I think the black looks better.

I've owned and used a Hoover SteamVac for six years and have been happy with it, so I was happy to have a chance to review this product (please note that my original SteamVac still works great after six years). Prior to that, I used a Bissell for about five years. They both have their pros and cons, but I like the Hoover best overall. The Hoover seems like a sturdier unit to me (I replaced the Bissell after it stopped pumping liquid, and the plastic seemed lighter and less sturdy on it). The Bissell was sleeker looking, as this Hoover is kind of commercial looking.

I have stain resistant carpets, so my experience could be different from others. I have cleaned up stains just with a cloth before, using Hoover cleaning solution and water. That said, this cleaner has worked excellently on pet stains that occur from time to time. Perhaps I benefit most from the ease of use. It's fairly lightweight, easy to fill with water, and easy to operate.

I've tried the included SpinScrub hand tool, and I didn't think that it worked any better than the regular hand tool. They both work fine, but I thought the spinning brushes might clean a bit better or faster. The hand tools work great for furniture, and the hose is plenty long for easy reach.

Things that I like:
- Separate tanks for the clean and dirty water. Also, no internal water bladder like on my older Bissell. The tanks are all hard plastic and easy to fill/empty.
- Very easy to use. Lightweight and easy to push around.
- Fairly quiet. My dog Niki really dislikes my vacuum cleaner, but she doesn't mind this machine too much.
- Dries the carpet pretty well when you go over the carpet without dispensing liquid.
- Because the hand tool isn't typically connected to the water line, you can remove the hose if you find it easier to use/store that way.
- The hose for the hand tool is plenty long and makes cleaning furniture easy.

Things that I'd change (and why I "like" it instead of "love" it):
- Switching to/from the hand tool. I'd like to have the hand tool be available by toggling a selector switch, like on a Bissell that I owned previously. Having to partially disassemble the unit (including removing the upper water tank) to switch between floor and hand tools is an inconvenience. While I like that I can take off the hose, I'd prefer to have to leave it on if it meant that I could quickly switch over to the hand tool.
- Being able to remove the dirty water tank without lowering the handle all the way to the floor. The clean water tank pops right out of the handle, and I wish that the dirty water tank was similarly easy to remove.
- I wish that it heated the water. Perhaps it doesn't make a huge difference, but it's something that I'd like to have.

Overall, I'm happy with both designs and recommend this unit and the original SteamVac. Probably 4.5 stars for me, but I couldn't quite give it five. Paying extra for the pet formula isn't worth it to me, but I do like the slightly different cosmetics of this unit. They are good carpet cleaners, which I think is evidenced by the large number of positive reviews for both products.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


10 of 10 people found the following review helpful:
5.0 out of 5 stars GREAT !!!!!, June 1, 2009
By 
This review is from: Hoover SteamVac Pet Complete Carpet Cleaner with Clean Surge - F5918900 (Kitchen)
This machine is great. It was simple to put together and use as well. I have used it several times and each time it works like a charm.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


13 of 14 people found the following review helpful:
5.0 out of 5 stars Far Better than Expected, April 2, 2009
By 
John N. Schear "cxxi121" (Roanoke, Virginia United States) - See all my reviews
(VINE VOICE)    (REAL NAME)   
Amazon Verified Purchase(What's this?)
This review is from: Hoover SteamVac Pet Complete Carpet Cleaner with Clean Surge - F5918900 (Kitchen)
I have used this for over a month now and it does everything you would expect from a steam/vac and especially if you have pets with hair. I have found that you can vac your carpeting and no matter how well you do it you end up with hair on the floor. This Hoover helps eliminate most of this condition. Dogs shed. We know that and vacuuming does some good but not 100%. This machine makes it come closer to 100%. The weight is sensible. It is not so light nor so heavy that it would be ineffective. It is just right for the purpose and when compared to the other two steam/vacs that we have owned this is far better than either of them.

Then comes the times when you want to use the tools. That's another story. It is certainly not a deal buster story but they could be a lot better. The hose does not stay put nor does the nozzle for the hose. A little device on each of the pedals would be good so that you are not trying to put the handle down or the other pedal.

Bottom Line: Would I buy another? Absolutely and it would be sooner if a few enhancements were included.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


‹ Previous | 1 25| Next ›
Most Helpful First | Newest First

This product