Customer Reviews


40 Reviews
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19 of 19 people found the following review helpful:
5.0 out of 5 stars wonderful
When it arrived, I took it out of the box, pulled up the handle, plugged it in, and it loves to vacuum. It is not a noisy machine. What I appreciate about it, is the fact it is bagless. It has the filter, and just a nice machine. The only little draw back is, the placement of the hose into the body. There is a cap that swings in, than you place the hose into its...
Published on September 14, 2003 by judith nees

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77 of 79 people found the following review helpful:
3.0 out of 5 stars Average Vacuum - Better choices out there!
I had one of these vacuums for a very short time. I have 3 dogs and 2 cats, along with various other small critters (ferrets, rats, hedgehogs) and 2 horses. So my house tends to get pretty dusty and pet hair is all over the place. This vacuum might work better for someone who is a little easier on their carpet than I am.

Mine constantly clogged with pet hair and...

Published on December 20, 2003 by Kala


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77 of 79 people found the following review helpful:
3.0 out of 5 stars Average Vacuum - Better choices out there!, December 20, 2003
By 
Kala (Ft Lauderdale, FL United States) - See all my reviews
This review is from: Hoover U5162-900 Fold Away Bagless Upright Vacuum with Fold Down Handle (Kitchen)
I had one of these vacuums for a very short time. I have 3 dogs and 2 cats, along with various other small critters (ferrets, rats, hedgehogs) and 2 horses. So my house tends to get pretty dusty and pet hair is all over the place. This vacuum might work better for someone who is a little easier on their carpet than I am.

Mine constantly clogged with pet hair and human hair (up until 7 months ago I had very long hair), and it would lose suction easily. I found myself having to clean out the roller ALL the time, and it became more work to clean out the vacuum all the time than it was to vacuum the house!

I invested in a Dyson vacuum, and I haven't looked back since. While the price is much higher, the Dyson is MUCH better for pet owners! This hoover would be decent maybe for a petless person living in an apartment, or someone with no kids. Anyone who has to use their vacuum a LOT will probably not be happy, but if you're looking for a fairly inexpensive bagless vacuum, this is a decent choice.

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50 of 55 people found the following review helpful:
1.0 out of 5 stars Doesn't suck after only a few uses, November 22, 2003
By A Customer
This review is from: Hoover U5162-900 Fold Away Bagless Upright Vacuum with Fold Down Handle (Kitchen)
Purchased the vacuum in June and used it a total of 5 times. Then it stopped sucking anything up. Am currently in the process of trying to get it repaired but there are very few repair places around.

If I had known what this vacuum was like I would not have purchased it. Buy a nicer vacuum; I am regretting not paying a little bit more for a much better quality vacuum. I used to be a big Hoover fan but I will never buy another Hoover vacuum again.

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19 of 19 people found the following review helpful:
5.0 out of 5 stars wonderful, September 14, 2003
By 
judith nees (waco, texas United States) - See all my reviews
This review is from: Hoover U5162-900 Fold Away Bagless Upright Vacuum with Fold Down Handle (Kitchen)
When it arrived, I took it out of the box, pulled up the handle, plugged it in, and it loves to vacuum. It is not a noisy machine. What I appreciate about it, is the fact it is bagless. It has the filter, and just a nice machine. The only little draw back is, the placement of the hose into the body. There is a cap that swings in, than you place the hose into its cavity. If that is the only draw back, that is very very minor. The price is right, and just perfect.
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28 of 30 people found the following review helpful:
4.0 out of 5 stars Very Good Vacuum if you apply a little TLC !!!, December 4, 2003
This review is from: Hoover U5162-900 Fold Away Bagless Upright Vacuum with Fold Down Handle (Kitchen)
I own this vacuum and I am buying another for a friend. WITH A LITTLE TLC, this is an awesome cleaner. Tips: Empty the collection container after 1 or 2 uses; Wipe off the lint from around the filter after a few uses - take it outside and shake it off. This is exactly how you would treat a shop vac. If you care for it, and take the time, it is a great cleaner. If suction is a problem - look below and check the roller. It may have thread wrapped around it. Remove it! It's very simple and sucks up well.
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18 of 18 people found the following review helpful:
5.0 out of 5 stars Great little Hoover, September 8, 2003
By 
Melissa D. (Harbor Springs, MI United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Hoover U5162-900 Fold Away Bagless Upright Vacuum with Fold Down Handle (Kitchen)
This is a great little Hoover. Has great suction in the attachments and couldn't ask for smoother rolling. Very light and easy to move around.

A very minor but nice feature is that it comes assembled! Anytime I can buy something where I don't have to fiddle with parts is great by me.

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19 of 20 people found the following review helpful:
4.0 out of 5 stars Limited space? Bad back? Worth a try!, January 26, 2004
By 
Anne Young Fritsche (Dallas, Texas - USA) - See all my reviews
This review is from: Hoover U5162-900 Fold Away Bagless Upright Vacuum with Fold Down Handle (Kitchen)
I just got this vacuum cleaner as a replacement for a huge, heavy Fantom vac. It maneuvers easily, has great suction, and does a good job of picking up pet hair. (Of course, I would loooovvve to have a Dyson, but they're about 5 times as much.)

One of the things I like best is the weight of the machine. I used to have a backache after vacuuming with my old vac, but not this one. Also: the headlight really is bright, as claimed on the carton, and helps illuminate clumps you might not see.

The foldaway handle is brilliant - I just wish Hoover would go one step further and make the cord retractable.

I have two dogs that shed a lot (Shelties) and this has done a really good job with the pet hair on my carpet, my area rugs, and - with the hose and attachments - on my furniture.

Yes, you have to empty the dirt cup fairly often, but it's so easy to dump the dirt and shake the filter that I don't mind. Also, remember that any vacuum will require some user maintenance like cleaning the agitator brushes and cleaning/changing filters if you want it last for a long time. It's part of being a responsible appliance owner.

Great vacuum with unique features at a reasonable price.

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14 of 15 people found the following review helpful:
3.0 out of 5 stars Bagless doesn't mean messless, January 9, 2004
By A Customer
This review is from: Hoover U5162-900 Fold Away Bagless Upright Vacuum with Fold Down Handle (Kitchen)
I had a Hoover with a bag that was pushing eight years, so I thought this model looked like a decent replacement, and I liked the idea of the fold-down handle. However, after having to dump out the container and clean the filter, I'm still wondering what's so great about a bagless vacuum. I'd rather replace a bag four times a year than wrestle with the mess of the bagless after every couple of vacuums. I do like the fold-down handle, although it makes getting the power cord wound correctly a bit difficult, and this model has larger wheels than my old one, which makes handling a bit better. It's decent, but if I had pets or kids probably wouldn't be sufficient.
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7 of 7 people found the following review helpful:
2.0 out of 5 stars Very Noisy!!!!, September 24, 2004
We bought this unit to replace a twenty year old Eureka that had finally said enough. The fold down handle and 15" wide sweep sold us.

When we got it home it turned out to be the wrong one for us. The vacuum as a whole works great. Plenty of suction, sturdy construction, and a large enough canister for the small area we have. But does it scream? You bet. Very, very loud. I have a 16g shop vac that is half as loud.

We returned the unit the next day and tested 5 other units in the store. We ended up settling on the EMPower unit. Essentially the same unit but with some motor controls that reduces the volume of the unit by about 1/2. I also noticed the housing was insulated and the previous unit was not.
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7 of 7 people found the following review helpful:
1.0 out of 5 stars Hoover is Horrible, September 14, 2004
By 
melissa "a12100" (Hopkins, SC United States) - See all my reviews
My recent letter to Hoover~
I am trying to find out why my warranty repairs are taking so long. The motor on my Fold-Away Upright burned out after only 8 mos. I took it to the hoover service center 3 weeks ago. They say they ordered the parts the next day and have still not receied them. Has there been a rash of burned out motors and you just cant produce them as quickly as they go bad? The motor should have lasted signifacantly longer to begin with and now you are failing to honor your warranty in a timely manner. When this second motor burns out 8 mos. from now I dont believe I'll be purchasing another Hoover to replace it. However I still woul like to have my original vacuum back before the warranty expires, so hopefully somebody down there could wrap up a motor and put a stamp on it in the not too distant future.

The motor burned up after 8 months of normal household cleaning, I hardly even used the hose and I only have 3 rooms that have carpet.
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7 of 7 people found the following review helpful:
1.0 out of 5 stars Not the vacuum I hoped for, June 5, 2004
By A Customer
This review is from: Hoover U5162-900 Fold Away Bagless Upright Vacuum with Fold Down Handle (Kitchen)
I recently purchased this vacuum cleaner since it was fold away. I also liked the idea that it was bagless. I noticed the first time I used it that I was vacuuming the same spot over and over to get it clean. It wasn't picking up the minor stuff (i.e. lent), much less anything else. I tried cleaning the filter and everything else the manual recommends to improve suction. Nothing worked! I am now shopping for a new vacuum since this one is terrible. If you want a vacuum that sucks in a good way, this isn't the one.
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