- Windtunnel 2 upright vacuums are the most powerful uprights for carpets
- Self-cleaning HEPA filter
- Real-Time tool system with Tag-Along grip
- Pet hair cleaning tool
- Lifetime belt; 1-year warranty
Product Features
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Product Details
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Most Helpful Customer Reviews
23 of 24 people found the following review helpful:
2.0 out of 5 stars
Sucks great but, sucks,
By Geodin Din (Kansas City, MO United States) - See all my reviews
This review is from: Hoover U8361-900 Windtunnel 2 Surface Command Bagless Upright Vacuum (Kitchen)
Giving 2 stars on the suction alone. Hepa filter doesn't self-clean/turn after one use. A lot of dirt falls out from the hepa filter when removing the dirt box or collects behind the the dirt box if you don't pay very close attention to aligning it just right. I really liked how much dirt this thing pulls out of the carpet but it's heavy and dirt just falls out, a lot of dirt, when emptying the dirt box. I'm returning and not getting another after reading the other reviews in here that sound just like my experience.
16 of 17 people found the following review helpful:
3.0 out of 5 stars
Cleans great, Messy to empty,
This review is from: Hoover U8361-900 Windtunnel 2 Surface Command Bagless Upright Vacuum (Kitchen)
I returned this vacuum after a week and a half. I was impressed with how well it deep cleaned my carpets, but it was way too messy to empty the dust cup. After vacuuming both floors of my house, so much dirt collected behind the hepa filter that the filter stopped rotating. The visible part of the dust cup that collects larger particles wasn't very full. When I removed the dust cup a large amount of dirt fell from behind the hepa filter and made a mess all over the vacuum cleaner. I had to get my old vacuum to clean up the mess. I had to turn the vacuum on and off four times and empty the dust cup each time to remove all of the dirt that was lodged behind the hepa filter. I had to clean up the mess with my old vacuum each time after removing the dust cup.
I may have had a defective vacuum. but I decided not to take another chance. Best Buy wasn't happy about taking my vacuum back. I don't blame them, I sure it's hard reselling a used vacuum. I didn't want to deal with returning another one. If I buy bagless again, it will more than likely be a Dyson but I'm leaning towards buying one with a bag. The bagless revolution seems to be a lot of hype.
8 of 8 people found the following review helpful:
1.0 out of 5 stars
A complete waste of money,
By
This review is from: Hoover U8361-900 Windtunnel 2 Surface Command Bagless Upright Vacuum (Kitchen)
I have no idea what Hoover's engineers were thinking when they came up with this rotating HEPA filter concept...the filter stopped rotating after the second use and requires EXTENSIVE cleaning after every vacuuming session, or the suction drops to almost nothing. You have to manually rotate the filter after each use to dislodge a ton of fine dust that plugs the filter, and usually makes a huge mess that has to be cleaned up with another vacuum while this one is disassembled. I'd love to take it back for a refund, but it's too late now. The first and last Hoover product I ever buy.....
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