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Attached Tag "Care for your pillow"
on March 19, 2015
From the attached "Care for your Bamboo Pillow" tag:
1. Take the pillow out of bag and spend a few minutes separating the foam and fluffing out the pillow. Your pillow will be usable immediately, but can take 24-48 hours to properly air out. The initial breathing process is important and periodic fluffing and picking apart any "clumps" will help to optimize the benefits of your pillow.
2. If your pillow has an unfamiliar smell upon opening the package, this is normal. It is a combination of the natural smell of bamboo, with the smell of compacted memory foam. Once the pillow has aired out as stated above, it will no longer be noticeable. If you are still sensitive to the smell, you can run an air cycle with a fabric sheet in your dryer.
3. When washing the sleeve, run a cold water delicate cycle, and low or no heat in the dryer.
Bought two - I followed steps 1 and 2 above, which took care of the majority of the odor. It was very similar to the smell of my new foam mattress.
This is a firm pillow, supportive pillow.
It is Queen sized, you will need queen or king pillow cases. Standard pillow cases are not large enough.