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How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense
 
 
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How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense [Paperback]

Suzette Haden Elgin (Author)
4.1 out of 5 stars  See all reviews (9 customer reviews)

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Book Description

March 1997
As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to:
* Keep domestic disagreements from escalating
* Deliver criticism to coworkers, employers, or employees
* Handle aggressive, negative comments about race, politics, or religion
* Provide discipline without increasing hostility
* Use language that reduces tension and creates rapport in every situation

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How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense + The Gentle Art of Verbal Self-Defense at Work + Tongue Fu!: How to Deflect, Disarm, and Defuse Any Verbal Conflict
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Editorial Reviews

From the Back Cover

As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others—or deliver necessary negative messages of your own—without sacrificing your dignity or principles. You'll learn to:
  • Keep domestic disagreements from escalating
  • Deliver criticism to coworkers, employers, or employees
  • Handle aggressive, negative comments about race, politics, or religion
  • Provide discipline without increasing hostility
  • Use language that reduces tension and creates rapport in every situation

About the Author

Suzette Haden Elgin, Ph.D., is the founder of the Ozark Center for Language Studies, near Huntsville, Arkansas. She is nationally recognized for her seminars and public speaking and is the author of ten books on the Gentle Art of Verbal Self-Defense, including Genderspeak, You Can't Say That to Me!, The Gentle Art of Communicating with Kids and Try to Feel It My Way (all published by Wiley)

Product Details

  • Paperback: 208 pages
  • Publisher: Wiley; 1 edition (March 1997)
  • Language: English
  • ISBN-10: 0471157058
  • ISBN-13: 978-0471157052
  • Product Dimensions: 9 x 6 x 0.6 inches
  • Shipping Weight: 10.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #614,468 in Books (See Top 100 in Books)

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Customer Reviews

9 Reviews
5 star:
 (5)
4 star:
 (1)
3 star:
 (2)
2 star:
 (1)
1 star:    (0)
 
 
 
 
 
Average Customer Review
4.1 out of 5 stars (9 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

65 of 65 people found the following review helpful:
5.0 out of 5 stars A very practical book on handling everyday situations, October 16, 1998
By 
This review is from: How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense (Paperback)
How to Disagree Without Being Disagreeable is the 12th book in the Gentle Art of Verbal Self Defense series. The first three books present the general principles of the Gentle Art and how to use them to handle hostile language coming at you. The remaining books each deal with using these principles in specific situations. Each can stand alone and the ones I have read have been very relevant to their subject. In this book, Dr. Elgin discusses how to impart negative messages or criticism to others without increasing hostility in your language environment. The first part of the book deals with an overview of hostile language and its cost both to society and our personal lives. I thought this information was interesting because the way we use language is taken for granted and it is a fascinating idea that each one making deliberate and thoughtful changes in the way they use language can have a great positive influence in our world. The remainder of the book gives practical ways to pass on negative messages without resorting to hostile language or making an already difficult situation even more so. Where it is applicable, the different ways situations are handled by men and women are discussed. One of the things I appreciated most in this part of the book was the use of scenarios. These dialogues enabled me to see and hear both the way a particular situation is handled and how using that particular technique would be better. Since there are many occasions which require the passing of negative information, this is a very practical book and one I would recommend for everyone. As a volunteer reference librarian in a public library system, I think it would be a good addition to public libraries also.
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62 of 67 people found the following review helpful:
2.0 out of 5 stars A book you can easily pass by., September 28, 1998
By A Customer
This review is from: How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense (Paperback)
I have read several books in the Verbal Self-Defense series and in all truthfullness I must say that the first book - Gentle Art of Verbal Self Defense - made a terrific impression on me. Her subsequent books in the series were extensions on the same theme but one has to really look deep into the material to find even marginal benefits. I felt quite disappointed reading "How to Disagree Without Being Disagreeable : Getting Your Point Across With the Gentle Art of Verbal Self-Defense" I was expecting to see some concrete steps I could use in daily interactions with people but all I saw were trite explanations and a rehash of the earlier books.
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26 of 27 people found the following review helpful:
5.0 out of 5 stars An extremely strong book, October 4, 1998
By A Customer
This review is from: How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense (Paperback)
The Gentle Art series is written for "normal" people. Each of the books is written to a different audience and each is very powerful. Few people should read all the books, but those with the specific needs can not find anything better. This book has strong tools you can use in day to day interactions with dialogues, examples and powerfully clean writing.
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Inside This Book (learn more)
First Sentence:
We are surrounded by language, everywhere we go and in everything we do, just as surely as we are surrounded by air. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
hostile language, traditional schoolroom, combat metaphor, hostile speech, personal vocabulary
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Ruth Brown, Satir Modes, Miller's Law, Computer Mode, Hillary Clinton, United States, Nurse Clay, Sensory Mode, John Henderson, Touch Mode, Aunt Grace, Martin Blake, Even Chuck, Rule One, Step Two
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Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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