Customer Reviews

How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues

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I found Don's book to be insightful and practical. Don has a way of clearly communicating both the "why do this" and the "how to do this." His examples help illuminate how to apply his ideas to real world situations. The Putting into Practice sections eliminate the guesswork when it comes to applying the process details with groups. I recommend this book for anyone who wants to get effective progress towards making collaborative decisions that last.

Don Maruska does a great job laying out his 10 steps to a great decision. Don's decision model is based on the assumption that there are two divergent groups or view points that need to come together for an important decision.

Don also includes examples, suggestions, and tips from his past experience for each of the steps. This is very helpful and provides further coaching into the decision process.

Each step builds upon the last step to insure all the participants, best options, right information, and optimal choices are effective, efficient, and have long term success.

Lastly, the book has a broader application since Don's 10 step methodology could be used for a series of decisions that form the basis of strategic planning, business planning, data modeling, or customer service improvement considerations.

I would highly recommend this book to any person, group, or business that is contemplating an important, emotional, or difficult decision. With Don's 10 step methodology, you will be more likely to be successful, save time, save money, and have lasting support for decisions.

Even if there are some useful ideas in this book, Maruska's horrendous writing style and touchy-feely approach to business problems leave me unable to take him seriously. "Be an agent of hope." "Discover your shared hopes." "Be a mirror, not a sponge." "Get in a circle, hold hands, and sing Cumbaya." (the last one is mine, but it fits right in.) Blecch.