Praise for the previous edition:
"Offers managers a clear and comprehensive course of action." --Midwest Book Review
"In this portable guide, Armstrong...focuses on what frontline managers must do themselves to bring HR policies to life. The book offers practical advice to managers and team leaders on how to manage, motivate, develop, and reward team members, and how to deal with common people problems. The readable layout features numerous checklists, bullet points, and example boxes." --Book News Inc.
"He covers the main actions that managers have to carry out to get things done through people very effectively, and the advice to frontline managers is well contained in this easy and practical guidebook." --Phillip Taylor, Richmond Chambers Reviews