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How To Reduce Workplace Conflict And Stress: How Leaders And Their Employees Can Protect Their Sanity And Productivity From Tension And Turf Wars Paperback – August, 2005
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Top Customer Reviews
I felt so strongly about what I had learned, that I mentioned it to our HR rep (who was brought in due to the severity of the blow-up). I also got the courage up to ask my manager to read it. I have never done anything like that before. I felt though, that the more people in the organization who have read the book, the stronger and more effective we can make our organization. This book has definitely help heal some of the wounds caused by the caustic relationship I've had with this co-working. Do I believe that everything will be fine from now on? No, my co-worker has not read the book and would take offense were I to suggest it. That said, I now have a much better understanding of why each of us responded as we did, and I now have some tools I can attempt to use during future interactions.
It's an easy read which I need to reread now that I'm am in a far better frame of mind. Anyone who works in an organization, especially those who are managers or need to work with others should read this book and apply what they read. Don't wait for that major, embarrassing, career hindering blow-up to take place before you do.
I also liked that I could start trying her suggestions right away- even before finishing the book. Following just two of her recommendations got me through a number of very sensitive and difficult meetings without giving into my usual knee jerk reactions. To date I've sent copies to 3 colleagues and just can't recommend this book enough.
Anna Maravelas' book is very readable and she includes examples of how a work environment of hostility and antagonism can grow from unquestioned assumptions or misinformation. Then Maravelas effectively illustrates the practical application of cognitive and positive psychology strategies that are well supported by research as well as by her years of experience resolving workplace conflict. As an EAP counselor, I have found Marvavelas' book to be full of wisdom and compassion; it makes the goal of achieving a positive work environment seem both realistic and obtainable.
This book is quick read and I started using its principles after reading the first chapter. I saw instant results as people's eyes lit up with hope that there are someways out of this workplace mess we are in.
Good management and conflict management is often one in the same. Everyone who reads this will recognize situations that we naturally shy away from and thus they become our worse problems. This book stands out in the genre' of self help management by giving you some basic but pivotal psychology to deal with your workplace culture.
The author uses some easy to remember principles that allow you to measure and assess a conflictive situation and start a roadmap to a solution. The heavy lifting you have to do - no book can provide answers for too much work and to little time, but armed with some of these techniques will save you time and money -and return home a happier person.
Most Recent Customer Reviews
This book completely changed the way I interact with my colleagues, family and friends. A million thanks to the author for providing tips to keep us sane in the midst of stressful... Read morePublished 1 month ago by Amazon Customer
The concepts in the book are great. It is very repetitive though. I almost feel like the book could be condensed into 15 pages (although then some of the great examples would be... Read morePublished 2 months ago by TChild
Exceptional book that applies to all relationships and not just those in the workplace. This will be fabulous and used many times if you purchase for your professional library! Read morePublished 3 months ago by Amazon Fan
I Learned a lot about how I treat my team & their reactions to my leadership techniques.Published 6 months ago by Andrew Manz
I did not found good with examples or guidance for reducing workplace conflict. It did not meet my expectationPublished 6 months ago by I. Rana
I purchased the book to help resolve some workplace conflicts, and found it not helpful. The author elaborates about how many people they have helped, but gives very little actual... Read morePublished 7 months ago by Marf
A good book with tips and guidelines that are useful in trying to reduce conflict and stress at work. It also can be applied to home life as well.Published 12 months ago by teacher
Great stories and a blueprint for thinking about new ways to deal with stress.Published 12 months ago by Monte