How To Be a Successful Technical Trainer: Core Skills for Instructor Certification [Paperback]

Terry Keys (Author), Andrew Zeff (Author), Terrance Keys (Author)

Book Description

Publication Date: October 19, 2000 | Series: Technical

This work covers the 14 competencies, such as Certified Technical Trainer (CTT), Microsoft Certified Trainer (MCT) and Certified Novell Instructor (CNI), which provide successful technical training in any technical field.

Editorial Reviews

From the Back Cover

As an expert in your technical area, you may be indispensable to those around you. But, until you become a certified trainer, you won’t earn the career or financial recognition you deserve. This one-of-a-kind guidebook is designed to help you meet the need for competent trainers in the exploding technology sector. Follow instructional principles approved by the International Board of Standards for Training Performance. In addition to providing step-by-step teaching assistance, and developing your career, this invaluable resource may also help you become a more informed technical expert!

• Apply clearly defined and illustrated principles to your technical training regimen
• Communicate effectively with learners of diverse background and experience
• Convey authority while maintaining your personal style
• Provide positive reinforcement and motivational incentives designed to reach all learners
• Synthesize course information, personalities, and instructional media
• Cultivate multiple training styles to meet individuated learning needs
• Design coaching and feedback strategies, including student evaluations
• Pace lessons appropriately to maximize information absorption
• Determine objectives, evaluate the audience, then deliver effective presentations
• Accommodate training certifications that recognize CTT, including Novel’s CNI, Microsoft certifications, Adobe’s ACE, Corel’s CCI, and Lotus’ CLI

About the Author

Terrance Keys, CTT (New York, NY) is the Assistant Director of Instructional Support at SUNY Monroe Community College, where he oversees the Professional Development and Instructional Technologies/Distance Learning departments. Andrew R. Zeff (Chicago, IL) is Vice President of Zeff Training and Consulting (ZTAC, Inc.), a Microsoft Technical EducationCenter. He has over 12 years of experience as a network administrator, engineer, and Microsoft Certified Trainer. He is also a Certified Novell Instructor. He is the author of iNet+ All-in-One Certification Exam Guide.

Product Details

• Paperback: 400 pages
• Publisher: Osborne/McGraw-Hill; 1st edition (October 19, 2000)
• Language: English
• ISBN-10: 0072130334
• ISBN-13: 978-0072130331
• Product Dimensions: 9.2 x 7.3 x 1.1 inches
• Shipping Weight: 1.6 pounds
• Average Customer Review: 4.1 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #504,027 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

30 of 31 people found the following review helpful:

4.0 out of 5 stars Good Prep for CTT exam, but you still need much more, October 8, 2002

By 

Z. G Zinzel "zzinzel" - See all my reviews
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This review is from: How To Be a Successful Technical Trainer: Core Skills for Instructor Certification (Paperback)

This is a very useful book to help prepare for the CTT exam; and considering the fact that it isn't that expensive - I recommend it. However, be aware that it is only a helpful tool and not anywhere close to a complete or comprehensive study guide - although, as far as I know, this is the best thing available. That is because there is almost nothing else available. You can go out to the Comptia site and through them get official materials - however, these materials are EXTREMELY VAGUE & EXTREMELY SUBJECTIVE. In my mind, they really aren't worth getting; and I've had both the Competencies Booklet and their nearly useless Videotape.
This book weighs in at close to 400 pages, but it is a really quick read - even for a slow-poke reader like me. And the 2 authors break the book down to analyze the competencies in real human terms, as opposed to the vague generalities that fill the official booklet. They also provide lots of very helpful & useful observations that will help you as an instructor - even if they don't relate directly to the exam.
There are 2 shortfalls with this book however.
ONE, they have quite a number of practice questions in the book. But these will not prepare you in the least, for the real CTT written exam. Their questions are quite good; but way too straight-forward. The CTT exam is the most insane, subjective exam I've ever seen; and as a bootcamp instructor for nearly 3 years; I've taken close to 100 certification exams from about 8 different vendors. Their questions are a good start, but you need to go out to google and search on "CTT practice". I found 2 practice exams when I took this... Both of these practice question sets were wild & flakey; but they got me in the right frame of mind for the insanity that is the: "CTT written exam" - it was much crazier. And without seeing those practice questions, I would not have even scored 25%, let alone pass. There is a certain type of wrong /insane answer that you need to learn how to recognize in order to pass that test.
THE SECOND SHORTFALL WITH THIS BOOK IS THAT IT SAYS NOTHING TO HELP YOU WITH THE VIDEOTAPE YOU MUST SUBMIT AS THE 2ND STEP TOWARDS THE CTT Certification. It does reprint the CTT handbook that was current when the book was published, and that does contain references to the videotape you must prepare - but it is again, extremely vague. The official videotape that you can get through COMPtia, is likewise, extremely vague, and in my opinion
nearly worthless.
...

23 of 23 people found the following review helpful:

4.0 out of 5 stars Effective Preparation for Certified Technical Trainer Exam, August 8, 2001

By 

Mark W. Randolph (Kansas City, MO United States) - See all my reviews
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This review is from: How To Be a Successful Technical Trainer: Core Skills for Instructor Certification (Paperback)

Major computer hardware and software vendors such as Microsoft, Oracle, Sun, Cisco Systems, Adobe, Novell, and others demand competency in their instructors. Acceptable proof of competency is a Certified Technical Trainer (CTT) certification.

It's a multiple choice test, and as a holder of 2 Engineering degrees from the University of Illinois, extensive experience in Project Management, and being a Certified Toastmaster, I thought "How hard could this be?"

Frankly, its the toughest test I ever took. Whoever wrote it, was diabolical. And, I had prepared and prepared well. An essential --but not the only-- preparation was thoroughly reading this book and working ALL of the exercises twice.

The book is well organized, well written, includes good exercises, and clear instructions on how to apply for and take both the computer portion of the test, and the video tape submission. However, do not expect to pass the test after reading this book alone. Seek out practice exams, talk to others who have taken the test, and of course, actual class room experience should be part of your preparation.

I would have appreciated citations to additional preparation resources such as practice tests, and websites.

1 of 1 people found the following review helpful:

4.0 out of 5 stars Aimed towards certification, December 17, 2007

By 

Michael McKee "mystic cowboy" (Port Townsend, WA United States) - See all my reviews
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Amazon Verified Purchase

This review is from: How To Be a Successful Technical Trainer: Core Skills for Instructor Certification (Paperback)

This is a competent book if a little dry. Make sure you read the subtitle before buying. It's more of a preparation for the Certified Technical Trainer exam than a general introduction to training in general. As a preparation manual for the CTT exam it seems to do the job. I'll find out soon.