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How the Web Was Won: The Inside Story of How Bill Gates and His Band of Internet Idealists Trans- Formed a Software Empire
 
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How the Web Was Won: The Inside Story of How Bill Gates and His Band of Internet Idealists Trans- Formed a Software Empire [Hardcover]

Paul Andrews (Author)
3.0 out of 5 stars  See all reviews (13 customer reviews)


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Book Description

June 15, 1999
The inside story of how a small band of agitators at Microsoft staged the stunning turnaround that transformed the company from an Internet laggard into such a dominant force that it was accused of monopolizing the industry.

1993. Microsoft's Windows software ruled the desktops of America. Nine out of ten personal computers ran the operating system, and most applications--from word processors to spreadsheets--couldn't function without it. When Bill Gates peered into Microsoft's crystal ball, he saw a world of Windows.

Then the Internet burst on the scene, and suddenly Gates's Windows-oriented future didn't look so bright. The Internet ran on UNIX, not Windows. The World Wide Web, not Windows, linked information in a global electronic library. A new software program called Mosaic, not Windows, made finding and reading Web documents as easy as skimming a magazine. Moreover, companies with little stake in Windows--Netscape, America Online, Sun Microsystems--were laying first claim to the Internet frontier.

The Internet was the future of computing--and the world's largest software company wasn't ready for it. Yet four years later, Microsoft's Internet metamorphosis was so complete that the Department of Justice slapped the company with the broadest antitrust action since the breakup of AT&T. In How the Web Was Won, veteran Seattle Times journalist Paul Andrews chronicles, for the first time, the most remarkable business turnaround of the 1990s: the story of Microsoft's turbulent journey from Windows to the Web--and of the handful of Internet believers who led the charge.

Taking the reader into the mind of Microsoft, Andrews reveals how the company struggled first to comprehend and then capitalize on the Net. How twenty-two-year-old Internet hound J Allard was shocked to learn that nobody at Microsoft seemed to know anything about networking computers when he arrived in late 1991. How Steve Ballmer, Gates's Harvard buddy and second in command at Microsoft, lit the Internet fuse with a head-scratching e-mail in December 1993. How Gates's technical assistant, Steven Sinofsky, discovered in early 1994 that Cornell University, his alma mater, was more "wired" than the world's most successful software company. And how by mid-1995, awash in the rising tide of Netscape, America Online, Java, and the Web, Bill Gates assigned the Internet the highest level of importance, launching an effort that, in a matter of months, would provoke the Justice Department, competitors, and industry analysts to warn that Microsoft could someday rule the Internet.

Based on three years of reporting and more than 100 interviews with the prime movers driving Microsoft's Internet strategy and deployment, How the Web Was Won captures the explosive drama and high-stakes gamesmanship of Microsoft's epic struggle for Internet supremacy. The result is an illuminating portrait of a software empire under siege and an intimate look at the fiery competitiveness that kindled its dramatic reversal of fortune.


Editorial Reviews

Amazon.com Review

In a brilliant--and, at times, overwhelming--display of research and perspicacity, Paul Andrews chronicles Microsoft's internal and public battles to adapt to Internet technology and fight the browser wars. He starts in 1991: the Internet is barely a blip on the company radar. Meanwhile, 22-year-old new hire J Allard is asked by Microsoft's No. 2 man, Steve Ballmer, to "make the pain go away" with TCP/IP, the standard Internet protocol. It's just Allard's second day on the job, and he realizes that the software giant doesn't get it: interoperability between networks and the Internet is key to Microsoft's future. He begins a grassroots effort to raise Internet consciousness, eventually distributing a widely read 17-page memo titled "Windows: The Next Killer Application on the Internet." Higher up, Bill Gates's technical assistant, Steven Sinofsky, gets snowed in at technically progressive Cornell University. He's stunned to witness a student body that's already devoted to a fledgling Internet, and writes home: "Cornell is WIRED." After intense internal debate (and more than a few late nights), Gates stops the engines and changes course to pursue integration of Windows and an Internet browser called Explorer.

Andrews--a personal-technology columnist for the neighboring Seattle Times--has actually layered several books into one. In the first, he writes scores of fascinating profiles on the Internet idealists, architects, and managers who devoted "Microsoft Hours" to redirect the company's focus. In the second, he reports on external battles against foes such as Netscape and Sun Microsystems. In addition, he explores the hundreds of technological developments (occasionally to the point of distraction) that flourished during this high-tech revolution. And, finally, he comments throughout on what led the Department of Justice to file the largest antitrust action since the breakup of AT&T. Andrews's coverage of this last issue is slanted heavily in Microsoft's favor, but is thorough enough to deflect most accusations of bias. Although the Web is far from won, Microsoft's ability to turn its ship around is certainly a victory. --Rob McDonald

From Publishers Weekly

That Microsoft was late getting onto the Web is a common piece of corporate lore. For Andrews, who for more than 10 years has covered Microsoft for the Seattle Times and is the coauthor of the balanced Gates: How Microsoft's Mogul Reinvented an Industry and Made Himself the Richest Man in America, the nuts and bolts of how the company has rebounded to dominate the browser market is a milestone of corporate history. As such, he treats it lovingly, lingering over memos, basking in the company's high-stakes, big-money energy and spotlighting various corporate players as they maneuver the monolith into pole position. Andrews makes clear that Microsoft had been thinking at least peripherally about Web-like technology since 1990. Even before rival browser-purveyor Netscape went public in mid-1995 (creating a $3 billion company), the race had already started. The story is familiar: technologies crop up as challengers, only to fall or be absorbed. Internet Explorer becomes part of a desktop bundle. Antitrust suits are fended off. IE becomes something of a standard. Andrews's minute descriptionsAthough often slow movingAof the technology and of the problem-solving approaches of Microsoft and its rivals will fascinate tech-heads and intrigue the uninitiated. Yet, as Andrews notes, Microsoft's victory may not be permanent: the software giant is threatened by AOL's purchase of rival Netscape and its alliance with operating-system competitor Sun Microsystems, by the "open-source" movement that advocates giving users direct access to program code, and by the government's ongoing antitrust action. The notoriously volatile technology business may yet render at least the title of this book premature. Photos not seen by PW. (June)
Copyright 1999 Reed Business Information, Inc.

Product Details

  • Hardcover: 368 pages
  • Publisher: Broadway; 1st edition (June 15, 1999)
  • Language: English
  • ISBN-10: 0767900480
  • ISBN-13: 978-0767900485
  • Product Dimensions: 9.3 x 6.2 x 1.2 inches
  • Shipping Weight: 1.4 pounds
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Best Sellers Rank: #2,741,180 in Books (See Top 100 in Books)

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Average Customer Review
3.0 out of 5 stars (13 customer reviews)
 
 
 
 
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4 of 4 people found the following review helpful:
4.0 out of 5 stars Make sense of Microsoft's Internet offerings, November 2, 1999
This review is from: How the Web Was Won: The Inside Story of How Bill Gates and His Band of Internet Idealists Trans- Formed a Software Empire (Hardcover)
Microsoft has released such a confusing stream of products into the Internet arena, it's hard to keep up with it all. This book provides excellent perspective and historical context for those decisions. I also really enjoyed the compelling writing style of this book, especially on the fascinating charaterizations of the colorful players at Microsoft. A good read for anyone interested in the history of the Internet!
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4 of 5 people found the following review helpful:
4.0 out of 5 stars Overall good, changed my perception of Microsoft, September 19, 1999
By A Customer
This review is from: How the Web Was Won: The Inside Story of How Bill Gates and His Band of Internet Idealists Trans- Formed a Software Empire (Hardcover)
Overall I liked the book because it shows a side of Microsoft, but advocates them in the side of the antitrust trial, and they don't explain how a free web browser earns money.
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2 of 3 people found the following review helpful:
5.0 out of 5 stars a great read that kept me interested throughout, July 20, 1999
By A Customer
This review is from: How the Web Was Won: The Inside Story of How Bill Gates and His Band of Internet Idealists Trans- Formed a Software Empire (Hardcover)
Obviously, a book of this nature will draw criticisms simply because it covers the Microsoft turnaround and the people behind the company's success. People who dislike Microsoft already will most likely continue to dislike the company and won't find much to enjoy in this book. But I found the story to be an interesting and fair account of the Internet challenges facing Microsoft and their resulting strategies. Andrews gives great background on each of the players and makes you feel that these are real people, not some robots that are out to take over the world. The book kept me interested throughout and I look forward to Paul Andrew's future books. Good job!
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