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Most Helpful Customer Reviews
6 of 6 people found the following review helpful:
3.0 out of 5 stars
Mac users please read before buying (review not for PC),
By r_drew "r_drew" (Mentor, OH USA) - See all my reviews
This review is from: HueHD Cam Clique HD Webcam (Pink) (Electronics)
THE CAMERA DESIGN --> 5 STARS
The HUE HD Webcam is modern and has enough "style" to even appease my graphic designer senses. The camera body's construction is sturdy and the gooseneck is rigid, so stays in place when flexed. The camera attaches to the base via a USB connector (convenient if you have a monitor or laptop with a USB port and don't want to use the base). The base is weighted and has a cloth bottom so it won't scratch your desk. The overall look and construction of the camera is 5 STARS. THE SOFTWARE --> 4 STARS After searching for a few months I decided to get this webcam because of its claims to be fully compatible with MAC OSX, which is true. First, I went to the company's website to check if there had been any updates to the software. **The software release on the website is version 1.3 and the CD that is provided says version 1.1.** I opted to download version 1.3 instead of installing from the CD. Installation was easy. The software has a bunch of video and compression options that are useful. COMPATIBILITY --> 2 STARS **Must read for all Mac users** I know that there isn't much info on the product because it is relatively new and most, if not all of the support info on their website refers to PC issues. So, I contacted their technical support because I wanted to know if it would work with iChat. Turns out the HUE HD Webcam is not supported by iChat. Here is the response that I got from their technical support team. Hello, iChat doesn't work with HUE HD Webcam, because the software was designed to use Firewire Webcams. Hue HD WEBCAM have a USB interface like most webcams you can find at stores. The alternative way to use iChat with HUE HD Webcam, is ICHATUSB here is the link for a free download trail version. http://www.ecamm.com/mac/ichatusbcam/ So, I went to the website and downloaded the software and presto, the camera is located by iChat. The only downfall is that you have to spend another $9.95 for the software. I have not tested the software with Skype, AOL or Yahoo but I have read other reviews stating that they worked fine with those programs. OVERALL --> 3 STARS Overall, I'm giving it 3 STARS because I feel that the compatibility issue is a big negative for Mac users. Hopefully the company will wise up and package their webcam with software that will operate the camera without having to refer a consumer to purchase separate software. Pros: -Super cool style that will suit just about anyone -Sturdy construction -Picture quality is above average webcams -Voice quality is excellent -Software interface is simple with numerous options -Removable from base (can plug into USB equipped monitor or laptop) Cons: -Not supported by iChat unless you purchase iChatUSB software (another $9.95) -Slightly expensive -Little Mac support information on company website I will add to my review as soon as I have tested it on other Instant Message programs.
4 of 4 people found the following review helpful:
5.0 out of 5 stars
An excellent camera,
This review is from: HueHD Cam Clique HD Webcam (Pink) (Electronics)
I purchased one of these cameras out of curiosity and I was pleasantly surprised at the image quality. I use mine as a document camera in a classroom and when running in video mode at 1280 x 768 resolution, this camera does the job very well. The manual focus ring is a welcome feature that many web cams do not offer. The mounting possibilities are virtually endless (since you can mount it in the base or in any USB port). I haven't found any other brand/model of webcam remotely in the same price range that can compete with the HUE HD.
3 of 3 people found the following review helpful:
2.0 out of 5 stars
No good for the Mac,
This review is from: HueHD Cam Clique HD Webcam (Pink) (Electronics)
Bought this for an OS 10.4 Mac and have yet to get it to consistently work. Sometimes through a bizarre sequence of opening Quicktime, opening an image, then turning on a chat program, the cam will start sending images to the chat program (Yahoo Messenger in this case), but not always.
No direct phone help on their site. And the FAQs are almost entirely for Windows users. THe product is too new for user help on-line in newsgroups. It DOES however, work just fine on the PC.
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