Customer Reviews

Huffy Blackwater Men's 26-Inch Mountain Bike

5 star:		(0)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(3)

 

 

I ordered a men's bike and it arrived damaged (not just a scratch, but dents, twisted fork, misaligned/bent brakes, etc.) Turtletool's return policy gives only 5 days from receipt to return merchandise, charges shipping and a restock fee, and requires an official document from the company to do a return. After a month of attempts to contact someone via email and phone, I surrender. I just wanted a replacement, but now I'm forced to try to repair it.

First, I did not know this bicycle was made in China at the time of purchase.

I just purchased a Huffy Blackwater 26" mens model and found quite a few problems.
1. This bike is made in China and the Allen head bolts are not machined correctly to accept
the 7/32 allen key to adjust your handle bars. This means you will instantly strip out the Allen socket
while assembling the bicycle, even before you get to ride it!
2. The rear wheel is not true, meaning I can see it wobbling before I took it for a ride.
3. The assembly instruction are generic for all Huffy models. There is no diagram showing how the bicycle should look after assembly. There is no diagram or instruction showing how the handle bars should be mounted or aligned.
4. The gear shift assembly does not work out of the box and it looks like I will be spending some time to adjust this
to get it working properly.

After all is said and done, I should have bought an American made product.

The bike is OK, i mean what do you expect for $120. There was some damage during shipping and it was very difficult to assemble because it did not come with any hexagonal (allen) wrenches, which are needed to attach the handlebars and adjust various other parts. Also, the front wheel spins a little off-kilter, but still rides ok. I only need it for short trips so I doesnt bother me too much. MAKE SURE YOU ADJUST THE BRAKES BEFORE RIDING because the factory does not place them in exactly the right place... If I could go back in time I would probably just save up for another month and buy a better bike from an actual bike shop.

this product was broken from the moment I got it. The rear wheel was stuck and won't spin at all.