Top critical review
28 people found this helpful
Bad experience made good by Amazon
on July 17, 2011
I purchased 2 of these bikes for my wife and I based on the price. I found "you get what you pay for". The first two arrived in good condition, after assembly my wife's bike wouldn't change gears and the twist grips became stripped and fell apart. The front brakes were difficult to get into and stay in adjustment. We returned it for replacement. In the meantime (about 2 days) my shifters went out of adjustment and wouldn't change gears, the twist gear changer for the front derailleur stopped working. I returned the second bike. By now my wife's second bike arrived, the box looked like it had been dropped from a tall building then dragged behind the delivery truck. The box was literally held together with shipping tape, and it was torn open to expose that the bikes neck was bent(I can't imagine the force needed to cause this steel to bend). If I had gotten to the door before UPS rang my bell and ran away I never would have accepted this package. I returned this bike also. Finally we decided to give up and just ask for a refund. Amazon couldn't have been more helpful, we received a refund in a very short time. Thanks Amazon for making a difficult and frustrating situation pleasant in the end. If you want a cheap bike and you have the skill and the time to do all your own adjustments daily then this is the bike for you, otherwise defiantly upgrade.This is not a good bike at a low price but a cheap bike at a cheap price. I hope the other buyers who gave this bike a good rating have better luck than I did.