Human Capital Analytics: Measuring and Improving Learning and Talent Impact [Hardcover]

Kent Barnett and Jeffrey Berk (Author)

Book Description

Publication Date: June 11, 2007

According to research, proving the value and ROI of learning investments is the #1 challenge of learning and development organizations. Other research findings suggest that nearly 40% of training isn't utilized, resulting in significant wasted resources, otherwise known as scrap learning. That's why Kent Barnett and Jeffrey Berk of KnowledgeAdvisors have authored this book. If you are trying to continuously improve your learning and talent management programs, or demonstrate the impact learning has made on the organization, this book will arm you with the tools and insights you need to be successful at doing it. Specifically the book covers the following key principles: Articulate the business case for learning measurement. Discuss the current trends in learning measurement. Provide an overview of a process and toolset to measure learning's impact on human capital. Provide an overview of learning analytics and measurement models. Illustrate analytics that are practical and scaleable to do. Present KnowledgeAdvisors valuation models. Discuss learning Key Performance Indicators. Present a process and macro/micro components of learning analytics dashboards. Review change management implications associated with learning analytics. Present best practices of learning analytics.

Editorial Reviews

About the Author

Kent D. Barnett Founder and CEO, KnowledgeAdvisors, Inc. Kent started KnowledgeAdvisors in 2000 with the goal of helping organizations measure and improve the impact of people. Since that time, Kent and his talented team from KnowledgeAdvisors have worked with hundreds of leading organizations around the world to develop best practices in this area. KnowledgeAdvisors is now the clear market leader in learning and development measurement. Prior to 2000, Kent was a corporate banker and President of a major technology training company. As a banker, Kent learned to help organizations maximize shareholder value through ROI analysis including returns on human capital investments. As the President of a global training company, Kent used his financial analysis skills to create measurable value for corporate clients. He has an MBA in finance from Northwestern University s Kellogg School of Management. Kent is certified in the Stern Stewart Economic Value Added (EVA) Methodology. Jeffrey A. Berk Chief Operating Officer, KnowledgeAdvisors, Inc. Jeffrey joined KnowledgeAdvisors in 2001. Jeffrey works closely with clients to implement the Metrics that Matter® technology and devise appropriate human capital and learning measurement strategies. Prior to joining KnowledgeAdvisors, Jeffrey worked with Andersen for nearly a decade. While with Andersen he was the Manager of Benchmarking Services. He led the quantitative and qualitative benchmarking initiatives on a global scale for the firm. Jeffrey is also an adjunct professor of management Northwestern s Kellogg School of Management and Loyola University's MBA program where he teaches a graduate school course on performance improvement. He is also an adjunct faculty member at the Depaul University where he teaches a class on learning evaluation. He is the author of the book Champions of Change: The Managers Guide to Sustainable Process Improvement. Jeffrey, a CPA, began his professional career first working as an auditor before moving to consulting at Andersen then KnowledgeAdvisors. He has an MBA from the University of Chicago and degrees in business and accounting from the University of Kansas.

Product Details

• Hardcover: 264 pages
• Publisher: Word Association (June 11, 2007)
• Language: English
• ISBN-10: 1595711872
• ISBN-13: 978-1595711878
• Product Dimensions: 9.9 x 6.9 x 0.9 inches
• Shipping Weight: 1.5 pounds
• Amazon Best Sellers Rank: #2,015,170 in Books (See Top 100 in Books)