Modern technology has now reached a point where improved safety can only be achieved through a better understanding of human error mechanisms. In its treatment of major accidents, the book spans the disciplinary gulf between psychological theory and those concerned with maintaining the reliabiblity of hazardous technologies. Much of the theoretical structure is new and original, and of particular importance is the identification of cognitive processes common to a wide variety of error types.
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Editorial Reviews
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"...an in-depth analytical framework of human error..." Journal of Perinatal & Neonatal Nursing
"...a comprehensive and often innovative treatment of human error that is both readable and informative." Gavan Lintern, Human Factors Society Bulletin
"...a comprehensive and often innovative treatment of human error that is both readable and informative." Gavan Lintern, Human Factors Society Bulletin
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Most Helpful Customer Reviews
55 of 55 people found the following review helpful
Format:Paperback
Anyone with any interest in error reduction, or in the way humans interact with technology should start here. The psychological analysis of how and why we commit errors is fascinating, and influences the way one thinks about daily events. I find myself saying "Aha, that was a capture error," and "Damn! I've fallen for the fundamental attribution error again." The real lesson is that errors derive from the very nature of human behavior--the mechanisms which enable us to solve complex problems also make errors inevitable. This realization changes entirely one's concept of industrial accidents and medical mistakes.
38 of 41 people found the following review helpful
Format:Paperback
This is a wonderful book; it's lessons will be appreciated by everyone who has experienced working with complex systems and the problems they create for managers. I have used it for many years to introduce residents in Pathology to human errors in clinical laboratories. The classification of errors which Reason presents is applicable to all areas of human activity. I am constantly reminded by this book and by personal experience of the old adage.. "No one can think of all the answers that come to fools." This book provides a deep insight into the psychological mechanisms all of us use in the decision making process. Accidents are one of the types of human error covered in great detail. Several examples from the nuclear power industry are presented and the clear message is that that accidents begin in conventional ways but rarely proceed along predictable lines. One can only marvel that there has been no reported major accident involving nulcear weapons--yet. What applies to the nuclear power industry appears to have broad application and suggests to me that our species has not descended as faras it needs to since automatic behaivor is so prevalent and persistent.
27 of 28 people found the following review helpful
Format:Paperback
An excellent treatise on the subject of human error, written with a cognitive psychology approach. The treatment of the subject matter is more theoretical and less practice-oriented. The book begins with clear definitions, classifications and explanations on the different types of errors, quickly runs through the relevant literature and scientific studies and expands on the typology using Rasmussen's classification as a base. The author then goes on to describe his well-known Swiss Cheese model and provides an excellent overview of accident causation from a system-thinking perspective. He ends with a note on the methodological assessment of error risks which is perhaps more relevant to safety practitioners. The entire book is written in clear simple language that is easily understood, fascinating and intellectually stimulating, even to non-psychologists.
Most Recent Customer Reviews
Kindle Version is Full of Human Error
I'm very interested in exploring the origins of human errors. And this book by James Reason seemed liked a good read. Read more
Published 24 months ago by Olga Werby
Basic reading on the subject
For those who are interested in the study of humen error and confiability based on a cognitive approach, this is a basic reading! Read more
Published on July 12, 2008 by Andreia Batista
Avoiding and Managing Errors
This is a seminal work for anyone working in hazardous industries. I work in the aviation industry and I found this book to be so enlightening and useful. Read more
Published on May 7, 2006 by Elijah Chingosho
Best the third time through
This book is a very complete and well done review of the history and mechanisms of human error. I can't think of a better reference book. Read more
Published on September 28, 2003
Best Resource for Latent Human Errors
This book is a must have resource for the serious failure analyst. I am responsible for root cause analysis of events at a nuclear power station and we have this as required... Read more
Published on May 2, 2002 by T. Herrmann
Inside This Book
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First Sentence:
Just over 60 years ago, Spearman (1982) grumbled that "crammed as psychological writings are, and must needs be, with allusions to errors in an incidental manner, they hardly ever arrive at considering these profoundly, or even systematically." Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
attentional control mode, cognitive underspecification, conscious workspace, pathogen metaphor, attentional check, basic error types, fallible machine, calling conditions, significant event reports, fallible decisions, intelligent decision aids, human supervisory control, resident pathogens, general activators, passive store, latent failures, human reliability analysis, latent errors, human error probabilities, active errors, computational primitives, cognitive strain, active failures, accident sequence, problem configuration Key Phrases - Capitalized Phrases (CAPs): (learn more)
Three Mile Island, United States, Oyster Creek, William James, First World War, General Problem Solver, Ronald Reagan, State Committee, University College London, Utilization of Atomic Energy New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Just over 60 years ago, Spearman (1982) grumbled that "crammed as psychological writings are, and must needs be, with allusions to errors in an incidental manner, they hardly ever arrive at considering these profoundly, or even systematically." Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
attentional control mode, cognitive underspecification, conscious workspace, pathogen metaphor, attentional check, basic error types, fallible machine, calling conditions, significant event reports, fallible decisions, intelligent decision aids, human supervisory control, resident pathogens, general activators, passive store, latent failures, human reliability analysis, latent errors, human error probabilities, active errors, computational primitives, cognitive strain, active failures, accident sequence, problem configuration Key Phrases - Capitalized Phrases (CAPs): (learn more)
Three Mile Island, United States, Oyster Creek, William James, First World War, General Problem Solver, Ronald Reagan, State Committee, University College London, Utilization of Atomic Energy New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 82
books:
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100
books
cite this book:
See all 100 books citing this book
- Cognitive Science (Handbook of Perception and Cognition, Second Edition) by Benjamin Martin Bly in Back Matter (1), Back Matter (2), and Back Matter (3)
- The Psychology Of Everyday Things by Donald A. Norman on page 234, page 236, and Back Matter
- Nuclear Power (Energy Sources) by Neil Morris in Back Matter (1), Back Matter (2), and Back Matter (3)
- New Technology and Human Error (New Technologies and Work: A Wiley Series) by Jens Rasmussen in Back Matter (1), Back Matter (2), and Back Matter (3)
- PSYCHOLOGY OF LEARNING&MOTIVATION:V15, Volume 15 by Author Unknown in Back Matter (1), and Back Matter (2)
See all 82 books this book cites
- Innovation and Consolidation in Aviation: Selected Contributions to the Australian Aviation Psychology Symposium 2000 by Graham Edkins on 8 pages
- After the Event: From Accident to Organisational Learning by A. Hale on 8 pages
- Rail Human Factors: Supporting The Integrated Railway by John R. Wilson on 8 pages
- Contemporary Ergonomics by E. J. Lovesay on 5 pages
- Human Factors Methods for Improving Performance in the Process Industries (CCPS Concept Books) by Center for Chemical Process Safety (CCPS) on 4 pages
See all 100 books citing this book
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