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5.0 out of 5 stars
Highly Recommended to Deal with Emotional Work Situations,
By Leader (Illinois, United States) - See all my reviews
This review is from: The Human Side of Leadership: Navigating Emotions at Work (Hardcover)
It is not enough to have the technical skills and knowledge to be an effective manager and/or leader. The most difficult challenges are often the ones related to dealing with emotionally-laden situations with colleagues, supervisees, bosses, and "customers" (which can be students in an academic setting). This book provides guidance for dealing with these situations and includes lots of interesing examples from various types of work settings. I found it really helpful to me as a leader/manager. I have been able to put several of the suggestions to good use. The book was also very interesting to read.
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The Human Side of Leadership: Navigating Emotions at Work by Rick Ginsberg (Hardcover - July 30, 2007)
$39.95
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