Customer Reviews


2 Reviews
5 star:
 (1)
4 star:    (0)
3 star:    (0)
2 star:
 (1)
1 star:    (0)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 
Only search this product's reviews

The most helpful favorable review
The most helpful critical review


6 of 6 people found the following review helpful:
5.0 out of 5 stars Just what I needed
I have gone through three different chairs since my back surgery. The others were too soft and caused more pain than I was already in. This one is firm and reclines the whole body at once instead of bending at the waist which is a real problem for me. Recommend it for anyone with back pain.
Published on September 5, 2008 by C. A. Narcisse

versus
2 of 2 people found the following review helpful:
2.0 out of 5 stars Human Touch PC85 Perfect Chair
I am now on my third Human Touch PC85 Perfect Chair in 2 years. The first one was replaced within a month because when you sat down it sounded like a horror film with the screeching from the back spring when you leaned back and forward. That chair has now in under 2 years broken the seat spring in multiple places like it just exploded. I called Human Touch to make...
Published 1 month ago by Richard P. Lawrence


Most Helpful First | Newest First

6 of 6 people found the following review helpful:
5.0 out of 5 stars Just what I needed, September 5, 2008
This review is from: The Human Touch Power Electric Perfect Chair Recliner - PC85 / PC-085 Motor Recline Cashew Bonded Leather Pads - Interactive Health Zero Anti Gravity Chair
I have gone through three different chairs since my back surgery. The others were too soft and caused more pain than I was already in. This one is firm and reclines the whole body at once instead of bending at the waist which is a real problem for me. Recommend it for anyone with back pain.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


2 of 2 people found the following review helpful:
2.0 out of 5 stars Human Touch PC85 Perfect Chair, January 5, 2012
By 
Richard P. Lawrence (Clearwater, Florida) - See all my reviews
(REAL NAME)   
This review is from: The Human Touch Power Electric Perfect Chair Recliner - PC85 / PC-085 Motor Recline Cashew Bonded Leather Pads - Interactive Health Zero Anti Gravity Chair
I am now on my third Human Touch PC85 Perfect Chair in 2 years. The first one was replaced within a month because when you sat down it sounded like a horror film with the screeching from the back spring when you leaned back and forward. That chair has now in under 2 years broken the seat spring in multiple places like it just exploded. I called Human Touch to make warranty claim which was easy enough until they said they charge $250.00 for shipping they replacement chair since they don't service the seat spring as a replacement part. I thought I was going to be in a warranty war until I had to leave a message for a supervisor to complain about this "shipping fee". While I waited for the supervisor to call back, which they did not. I called the store where I bought it "Relax The Back" and they agreed to look into it because they are a huge vendor for Human Touch. A couple hours later the original person, not the supervisor, called back and they said my replacement chair would be at my house in 7-10 days with no shipping fee. Thank You , Relax The Back Store!!!

Since then my new chair has arrived and to my surprise they have no intention of taking the broken chair back. So I, a disabled man, have to find a way of disposing of this large, heavy chair that has no use because there are no serviceable parts for it.

I now wait and see if the "3rd" chair will fail as the previous 2 did. Pretty sad for a over $2000.00 product.
Pretty scared to see whats in store for my future with Human Touch and their products/customer service will they say I am out of warranty in a year if this "new" replacement chair fails. Hmmmmmm I hope not
I doubt I will purchase another product from them

Good Luck!! Hope this helps in your decisions

Rick L.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


Most Helpful First | Newest First

This product