Customer Reviews

Hunter 20345 Westbury 4-Light 54-Inch 5 Black/Light Cherry Blades Ceiling Fan, Antique Pewter

5 star:		(7)
4 star:		(5)
3 star:		(3)
2 star:		(2)
1 star:		(3)

 

 

After 5 months, I still love this fan and came back to buy two more. Its only sound is the wind created by the blades when it's on high. It doesn't vibrate. The remote control, which replaces the wall socket and hangs from the place where the wall switch used to be, has five buttons -- high, medium, low, and off for the fan and an on/off toggle button for the light. The remote can be removed from the wall and placed anywhere you need it within easy reach. Everything works as it should, and the simple, classic design -- just ornate enough to be attractive and not look cheap -- is perfect for just about any room. My husband had no trouble installing it. He didn't even need my help!

The fan is easy to install, it was my first time doing a ceiling fan so i was pretty happy with that.
Ran into a snag after it installed. The first night we were sleeping (its in our bedroom), the lights turned on by themselves at 4am. Next night, 2am. Here's the key: BEFORE YOU INSTALL IT - change the dipswitches fromt he default, Trim the antennae, and trim the excess power cables. This is what i did (after i installed it - i had to take it down which was not fun) - now it's fantastic, no issues at all. It looks great too.

This fan is so quiet I hardly know it is on. I recommend it for a large room.

I just purchased and installed 5 each Hunter 20347 Westbury 4-Light ceiling fans for an intimate artists venue. Hunter 20347 Westbury 4-Light 54-Inch 5 Walnut/Medium Oak Blades Ceiling Fan, New Bronze I require the extra lumens of the CFL bulbs for house lights. I properly switched the remote CFL setting. I also debugged using different DIP switch addresses. I'm an electrician and flawlessly installed the product.

The CFL bulbs flicker when more than one are turned on. I just got of the phone with Hunter and this is a known issue in all the type 3 Models. The remote receivers are set up for the dimmer models and WILL FLICKER when using CFL bulbs on all the type 3 Models. I also tried using a set of the CFL Dimmer type bulbs to no avail.

Hunter merely said they were sorry for the inconvenience and now I have to remove and return 5 ceiling fans. I believe this defect should be clearly stated in their promotional material and documentation.

Update #1 - I called Hunter again this morning and a different person from before is certain these fans will work with CFL bulbs. They are sending me a "Light Kit" that should fix the problem. I'll believe it when I see it (no flickering).

Update #2 - I removed the dimmer modules from the lighting heads and fixed the problem. The dimmer modules were causing the problem. Hunter shouldn't ship fan models with dimmer modules that don't have dimmer remotes, and they should document this flicker problem if they do! It has caused me undue stress and anxiety, and without my electronics background, I probably would't have solved this. Ultimately the fans look amazing in the artists venue space, and I've ordered one more to compete the set.

I was skeptical reading some of the other reviews after seeing several people complain about the fan randomly turning itself on. Fortunately, I haven't had this problem.

This fan has been absolutely silent since day one. On low, it moves enough air to be useful but there's no sound whatsoever. It really moves air on high, but there's no noise from the motor (only wind noise) or any unbalancing issues to cause buzzing or wobbling. The remote is extremely convenient and the dimming feature is nice to have, too.

Overall, excellent value for the money and very well-built.

Compared to what other fans cost, with a remote, at Home Depot or Lowes, I got this for a great deal at Amazon. Fan was easy to assemble & puts out a lot of air. I have this fan in my study & can't even put it on high, as it will blow papers around. Also, what I like about the fan is that you can choose the amount of light it outputs. It's starts off low light & by holding down the remote, you can make the lights pretty bright.

I have 2 other Hunter Douglas ceiling fans, with remotes, that are within 20-25 feet of each other. I have had no problems with the remotes controlling the fans.

I purchased 2 of these fans and so far they have worked fine. They are quite attractive with the dark almost pewter looking light kit and fan body. The electrician put them up without any problems. They both have remotes which are cool but once in a while the fans lights will just turn on spontaneously which is a tiny bit spooky!

We bought and installed this fan last week. We have not experienced the remote problem described in a previous review. It is quiet, no wobble at all, no chains hanging. As for Amazon service it could not have been better. This item qualified for free shipping and that is what we received. Ordered on a Saturday evening and wasn't supposed to even be shipped out till the following Wednesday but it arrived on Tuesday! Happy happy happy!

I purchased and installed two of these fans. They look great and are quiet ... but when the power goes out and comes back on, so does the light. Doesn't matter if the light was on or off beforehand. According to murphy's law this is usually at 2:00 am. Very annoying. I emailed their customer service asking for a way to fix this; they replied back that this was the designed behavior and could not be changed.

I then called their customer service line, and they were polite but completely useless and indifferent; they said that was the way it was engineered and nothing could be done about it. I explained that a relative had just purchased a different model Hunter fan which also was remote controlled, but that version lets the lights stay off (or on if that was the condition) when the power is cycled. I asked if I could use the receiver from the model my relative has; they said they wouldn't sell me one even if they knew which model it was.

I was amazed that they were unable to tell me which models in their line-up have the light-off vs light-on feature. It was basically "you have to buy one and find out", or else "buy a non-remote fan and then purchase an add-on remote kit". They would not tell me how much the add-on remote kit was, and would not comment on whether it would work with this model. The customer service rep then suggested unscrewing the light bulbs when I wanted to turn them off, and she was serious! My solution will probably be to modify the lamp housing by drilling a hole and installing a pull switch.

Do not buy a remote controlled fan from Hunter unless you have positive proof of what state (on or off) the fan and lights will be in after the power is cycled. Otherwise you may find yourself waking in the middle of the night to those bright Hunter lights!

Overall I am very satisfied with this purchase. The fan looks great and I love the remote! We have had some issues with the fan turning on/off at random times...but it does not happen with enough frequency to bother us.