Top critical review
24 people found this helpful
Fan works well- but this one rusts...
on March 10, 2013
We are on our third Hunter "Riazzi" fan. The electrical and mechanical parts work fine, are reliable, are reasonably quiet, and remove water vapor effectively. Why the 2 stars then? They rust horribly, completely, and in surprisingly little time (see attached pic). These things are the worst. The motor itself and it's housing- they do not rust at all- it's the part of the unit that is connected to the ceiling. If it's made of metal- it's rust-coated (yet elegant) brushed nickel. The only reason I am on my 3rd one is because Hunter graciously continues to send us replacement units even though their warranty does NOT cover rust. I actually went out and purchased a different brand fan, (I'll have Titanic-esque "rusticles" hanging from this thing in another month or two) but the motor unit that mounts into the ceiling was smaller than the one in the Hunter Riazzi unit currently installed, and I didn't want to have to figure out a way to make the opening in the ceiling smaller.)
We do not live near the ocean where it might see salt air. It is not installed outside, in some sort of makeshift shed, or in an environment where it would see moisture all of the time. It's a bathroom fan for goodness sakes. It was installed by a licensed contractor, It's installed correctly, and vented to the outside of my house through the attic (and there's no issues with the short tube that carries the vapor away to a vent in the soffit). It sees 20 minutes of moisture a day. It's supposed to see moisture, right? The fact that these things rust at all, let alone so quickly, is awful.
Hunter customer service was nice, and they thus far have always offered me a replacement unit (which is great and all). I always request a rust-proofed version, or a different model (I don't care what it looks like, as long as it doesn't rust in 3 months) but Hunter customer service was not able to tell me which of their other fans use the same motor "squirrel cage" (motor housing size- which is surprising and disappointing). I sent the picture that is attached to Hunter customer service, and they didn't seem to care. You'd think that this kind of problem might make its way to their engineering department.
All those who have given this unit glowing reviews- take the cover off (like you were changing a light bulb) and tell me what you see.
For the record- I have never written a review for any product here on Amazon- or any other site. I am just trying to save someone the hassle of dealing with this poorly-designed product.