More About the Author
James A George
4650 Washington Blvd.
Suite 1008
Arlington, Virginia 22201-5747
703-585-0795
james.a.george@comcast.net
Jim.george@jagpr.net
Management Consultant
Management consulting, program management, and business development executive with 25 years experience at business development management and selling professional information technology, and enterprise integration services based on advanced and emerging technologies; performing best in an entrepreneurial environment employing performance improvement methodologies, functional processes, marketing, communications skills, and industry-specific knowledge.
Recognized information interoperability thought leader, published Smart Data, Enterprise Performance Optimization Strategy © 2010 James A. George and James A. Rodger, John Wiley & Sons, Dr. Andrew Sage, Systems Engineering Series, George Mason University.
Recognized thought leader in aerospace and defense industries for enterprise performance improvement strategies and methodologies; exceptional leader in program management, and developing professional services staff; strong CRM and public relations skills.
Possesses extraordinary ability to develop brandable standard services
Current knowledge about value engineering and enterprise portfolio management techniques essential to developing business cases for IT product sales to government
* CMMI and Level 3 environment
* DOORS and related techniques
* IDEF process and data modeling
* UML
Strong personal network and ability to recruit staff to support growth
Workshop, conferences, and training development experience
Most recently known as a leader in service-oriented enterprise (SOE), semantic technology applications, product life cycle support (PLCS), model-driven data exchange, and transformation technologist
Demonstrated ability to research and define customer needs and to develop customer loyalty and support
Management responsibility for supervising advertising, sales, and marketing staff, $3,000,000 marketing and advertising budget, and >$10 million in annual revenue from professional services. Japan and Korea international business experience. Largest sale: SAP ERP Army Retail at $250 million
Active relationships at the DoD OSD and Defense Logistics community
Active relationships in national health emergency preparedness and response
Work Experience
Independent Consultant: Clients--SAM Inc
Association for Enterprise Information (AFEI)
Wiley Publishing Company
Hoboken, New Jersey
Wrote Smart Data, Enterprise Performance Optimization - project duration--July 2008-July 2009
Sr. Logistics Engineer
MTS Technologies, Inc.
6/2007 - 08/2008
DOD DLA Battlefield Backorder Breakout Initiative, Supply Chain Response Improvement - Predicting and Sense Making
Analyzed 65 million NSN records to determine what caused certain critical warfighting items to be on backlog
Produced methodology and tool for identifying and predicting backlog items
Management Director
ManTech International/ManTech Systems Engineering/ManTech Enterprise Integration Center
9/2002 - 4/2007
Wrote proposal and won the Joint Strike Fighter Program Single Point of Entry Program at $13.25 million; served as Program Manager, then as Strategic Planning Director
Served as Program Director for the HRSA ESAR-VHP Hospital Bioterrorism Preparedness Program, a $3 million contract that I helped win
Under contract to the DOD DLA Logistics Enterprise Services Office where authored the Service-Oriented Enterprise paradigm now addressed by the DOD Business Transformation Agency
Responsible for marketing and business development including capture planning and proposal development.
Developed strategies and plans to move the EIC organization from Congressional earmark funding to commercial viability
Developed concepts for standard service engagements for enterprise information interoperability and currently support DOD Logistics Systems Management in promoting EII strategy and approach
Authored the Management Approach for Securing America, a paper briefed to DHS executives that supported ManTech securing a contract with Information Analysis and Infrastructure Protection leading to a $40 million contract
Managed a proposal effort that led to a $5.75 million DOD contract award
Principal Consultant
5/2001 - 9/2002 PricewaterhouseCoopers Consulting, Fairfax, Virginia
Joined the Washington Consulting Practice, Supply Chain & Operations Solutions organization located in Fairfax, Virginia
Added an engagement to support Deputy Under-Secretary Defense Supply Chain Integration (James Eccleston) and aerospace and defense clients
Contributed to the Joint Strike Fighter Program proposal
Credited for having sold the Army Global Combat Support ERP Evaluation Project (Army Retail ERP) at $250 million
Principal interviewer and writer of the Defense Supply Center Philadelphia 2001 annual report
Supported the Supply Chain Management Super Regulation 4041-R rewrite
Director Electronic Commerce & Logistics Systems (The DOD ECRC Program transferred from NIA Corporation to MTS Technologies, Inc.)
5/1998 - 5/2001 MTS Technologies, Inc., Arlington, Virginia
Served as Program Manager and liaison between DOD Joint Electronic Commerce Program Office and industry association working groups, facilitating the harmonization of standards and implementation conventions among prime contractors and top-tier suppliers
Contributed to creating the forum, framework, and process for achieving collaboration and consensus among Aerospace Industries Association (AIA) member companies, including Boeing, Lockheed Martin, Northrop Grumman, BF Goodrich, TRW, Raytheon, GE, and other subcontractors and suppliers. I helped create the foundation for achieving higher states of integration within member companies, between prime contractors, and among military service components
Lessons learned were shared with the Integrated Digital Environment and Supply Chain Integration initiatives
Deliverables to the Office of Secretary of Defense include a prescriptive approach for developing an integrated defense environment including improving Defense Knowledge Management
Supported the Department of Energy Renewable Energy Division with business process reengineering that resulted in combining redundant finance, human resources, and information technology functions -- Process modeling and activity-based costing techniques were employed in this engagement
Vice President New Business Engineering (The DOD ECRC Program transferred from InterLinear to NIA Corporation)
6/1996 - 5/1998 NIA Corporation, Oakland, California
Joined NIA Corporation, a startup 8 (a) small-disadvantaged business with support from former Congressman Ron Dellums who was Chairman of the House Armed Services Committee
Accomplishments include: Assisting the firm in obtaining the Electronic Commerce Resource Center Program contract and served as initial Program Manager in addition to obtaining special delivery orders (Ms. Scottie Knott, DLA Customer); Established the Aerospace Industries Association Electronic Commerce Working Group in collaboration with the association; Arranged for the Electronic Industries Alliance (EIDX) working group to co-conduct meetings with AIA to achieve cross-industry sharing of electronic commerce implementation information; Drafted input for the DLA and Joint Electronic Commerce Program Office implementation plans and strategies. NIA Corporation was dissolved and the contract transferred to MTS Technologies where I continued with DoD customer support.
Vice President
4/1994 - 6/1996 InterLinear Technology, Inc., Alameda, California
Joined the firm to help obtain the contract to manage the Oakland Electronic Commerce Resource Center under contract to Concurrent Technologies Corporation
Accomplishments include: Wrote the proposal and operating plan for the successful launch of the OECRC; concurrently, supported clients in Japan and Korea; Trained engineers at the Tokyo Electric Power Company in process and information modeling; Instructed in document imaging and files management technology akin to the DoD Computer-aided Acquisition & Logistics Program
Using process-modeling software that included an English/Japanese translator, led five teams in developing process models of seven different nuclear power plant facilities. The purpose was to harmonize processes and streamline operations, and improve efficiency in diagnosing potential disasters. This effort was prerequisite to converting from paper to digital operations.
Supported the Korea Aerospace Industries Association in conducting the first International Air Show in Seoul.
Co-authored a book called CALS with Dr. John Park that is published in Korea
Vice President
12/1993 - 4/1994 Radcliffe George, Redondo Beach, California
With my wife, formed Radcliffe George, Inc., a woman-owned business for the purpose of supporting Northrop Corporation liquidate software assets, NCAD lofting component, prior to the merger with Grumman. This contract was with Vice President, Mr. Herb Anderson who is now president of Northrop Grumman IT resulting in a sale to EDS Unigraphics.
Vice President
6/1989 - 12/1993 D. Appleton Company (DACOM), Manhattan Beach, California
Reporting to President, Daniel S. Appleton, as vice president of New Business Engineering and the TALON Division, responsible for managing training and software sales, as well as delivering professional services in new product and new business unit development
Sold my former company, TALON Publishing to D. Appleton adding GTE Data Services and EDS as clients
Experience at DACOM includes: serving the Office of Secretary of Defense Acquisition & Logistics with support for the Continuous Acquisition & Life Cycle Support (CALS) program; consulting with General Motors and EDS on the C4 automation program that included separate engagements with Digital Equipment and IBM; performing primary research to quantify the market for massively parallel processing machines for AT&T, Teradata, and NCR that resulted in their merger; conducting new business engineering training for Rockwell International and Northrop Grumman Corporation; conducting primary research for GTE on technical data management markets; providing marketing support for the launch of document imaging and files management products for Teleprint, a division of Northern Telecom
Supported the Rockwell International B1 Bomber Integrated Data Strategy (IDS) Program and the Northrop Grumman B2 Bomber Contractor Integrated Technical Information Services (CITIS) project
Contributor to the EDS Manufacturing Life Cycle Methodology. With Daniel S. Appleton, I contributed to writing the DoD Functional Manager's Guide to Process Improvement and to publishing the Principles and Rules of Business Engineering, TALON Publishing 1993
Co-authored the EDS Manufacturing Life Cycle Program and co-authored the National Center for Manufacturing Sciences (NCMS) Achieving Manufacturing Excellence Program
President & CEO
1/1984 - 6/1989 Talon Publishing, Inc., Tampa, Florida
Founded TALON Publishing, Inc. for the purpose of supporting new product and new business unit developers with primary research and communications services
As an entrepreneur, gained support from local business including Livingston's Business Furniture, Ensslin & Hall Advertising, Hilton Advertising, and McElvy-Jennewein Architects of Tampa
Landed larger company business including Traveler's Insurance CONSERVCO medical and disability cost management, and GTE Telecom Netscan Telecommunications Management
From highly successful support for new ventures, I joined Gifford Pinchot III, author of Intrapreneuring, to create the GTE Intrapreneur Program with Mr. Don Peoples, GTE Data Services President
Authored the New Business Engineering process that served as a guide for the GTE Venture Board and participating employee-initiated Intrapreneur Ventures
D. Appleton Company and EDS became clients
EDS wanted to penetrate the technical data management market; DACOM acquired TALON in 1989
Public Relations Director
1/1984 - 1/1985 Ensslin & Hall Advertising, Tampa, Florida
Leveraged my publishing experience to help Mr. Tom Hall, Ensslin & Hall Advertising Chairman develop a public relations practice.
Secured such prestigious accounts as GTE, Vantage Properties, The Landmarks Group, Lincoln Properties, Media General Broadcast Group, and Eden's Broadcasting
Vice President and Publisher
5/1980 - 12/1983 American Broadcasting Companies-Hitchcock Publishing, Chicago, Illinois
Having established success in employing trade magazines to increase market share for machine tools and inspection machines, joined the publishing group as both a publisher of Infosystems Magazine and as marketing executive for all Hitchcock publications including: Machine & Tool Bluebook, Industrial Finishing, Woodworking & Furniture Digest, Assembly Engineering, and Quality Magazine
Managed the company's research division where I learned how to perform sophisticated research studies used to forecast and predict product sales. I initiated the launch of Manufacturing Systems Magazine. I founded the first National Software Expo
Marketing Director
9/1978 - 5/1980 Bendix Automation & Measurement Division, Dayton, Ohio
Joined Bendix in human resources to help negotiate a new labor agreement
Moved to marketing where I could apply knowledge of metrology, and communications skills
Under inspiring leadership from the general manager, accomplished the following: trained a new sales force; consolidated 14 products into 4 product lines; initiated redesigns that included all use of common materials and coatings to simplify finishing and to enable batch processing; wrote all new sales documents and customer user documents; initiated an international advertising campaign; and most important, added the first computer to a mechanical coordinate measurement machine to capture the world's largest market share. The result was to double sales in two years.
Management Development Director
5/1976 - 9/1978 Sherwin Williams Company, Cleveland, Ohio
Observed Sherwin Williams, a 117-year-old company losing money on $1 billion+ sales; contacted the company president and offered to apply a systematic approach to process improvement with support from a team that he proposed be developed internally.
The president bought the idea with the offer of support from Dr. Richard Beckhard from MIT. The team included Dr. Ernesto Poza, author of Smart Growth, and Tom Kroeger now Vice President of Office Depot. The initiative resulted in the following: reduction of 2400 people at headquarters; introduction of point of sale technologies in 1530 retail stores, consolidation of merchandising and buying functions, and centralizing regional accounting functions. CFO Brian Wolfe declared the effort a success and introduced me to Mr. William Agee at Bendix Corporation to where I next moved.
Course Developer / Instructional Technologist
6/1970 - 5/1976 AT&T / Bell System National Tech Training Center, Dublin, Ohio
The Bell System provided a foundation of performance problem analysis and communications methods and experience.
Founding member of the Bell System National Technical Training Center while still an undergraduate student
Course developer and instructional technologist accomplishing the following: wrote the AT& T Transaction Network System user documentation; produced instructional videos for installing and maintaining electronic switching systems; developed performance analysis and instructional technology development methods including contributions to the AT&T Training Development Standards and Instructional Media Guidelines
Pioneered improvements in Task-Oriented Procedures (TOP) development with influence from Dr. Robert Mager and Peter Pipe
Managed a broadcast-quality television production studio, and produced instructional videos for the center
Education
6/1975 Franklin University, Columbus, Ohio
Bachelor's Degree
Business Administration and Production Management
9/1971 Ohio State University, Columbus, Ohio
(Transferred to Franklin University)
Completed curriculum in Industrial Technology Education, College of Education and transferred to Franklin University
University of California at Berkeley Worldwide, Berkeley, California
Academic Program Development Professional, 1997-2001
Developed eBusiness and enterprise performance improvement curricula
Business Engineering and Performance Improvement from applying Information Technology and Enterprise Integration
Awards and Honors
Office of Secretary Deputy Supply Chain Integration and Joint Electronic Commerce Program Office Award for Commitment and Dedication to the DOD and AIA EBusiness Initiatives February 2001
Defense Contract Management Agency, Single Process Initiative Director's Commendation March 2000
National Defense Industry Association (NDIA) Award from President Lawrence Skibbie, Lt. Gen. Ret, USA and Mr. Mark Adams, Assistant Deputy Under Secretary Defense (CALS) December 1998
Publications and Presentations
Stockpile Management is New Priority - Council of Supply Chain Management Professionals, April 2008
Washington Bureau Chief - Align Journal: Interviews with Scottie Knott, DLA Acquisition Chief, and Mae DeVencintis, DLA CIO, September and November 2007
Product Life Cycle Support ISO 103030 Business Case 2007
Defense Single Point of Entry Business Case 2006
Model-Driven Data Exchange Using ISO 10303 Product Life Cycle Support Standard Aviation Maintenance Application
Service-Oriented Enterprise (SOE) Management Paradigm and Strategy, Business Integration Journal 2005
Designed and conducted the Enterprise Information Interoperability Workshop for the DoD Logistics Enterprise Support Program conducted June 28 & 29, 2004
Change in Strategy Needed to Realize Greater Benefit from Enterprise Integration, written for the DoD Logistics Enterprise Support Program, April, 2004
Management Approach Critical for Securing America, Washington DC, September 2003, Association for Enterprise Integration, Enterprise Integration Expo 2003
Management Approach Critical Factor for Homeland Security Success, Washington DC, February 2003
Airlines Business Solutions Strategy, Air Travel & Transport Information Systems Conference, Amsterdam, 2002
Essentials of the Strategy for Optimizing Performance with Information Technology--A & D Industry Application, PWC website and Association for Enterprise Integration (AFEI), 2002
Accounting for Knowledge Required to Optimize Performance in an Integrated Defense Environment, PWC website and Office of Secretary of Defense, 2002
The Best Strategy for Optimizing Performance in Today's Environment - Interoperability and Integration Engineering, PWC website and Aerospace Industries Association, 2002
Integration Constants, Association for Enterprise Integration, September 11, 2001
Information Interoperability Strategy for JCS/J6, PWC Consulting, 2001
EBusiness, Nihon University Graduate School of Business, Tokyo September 2000
Knowledge Can be Rescued from Old Paradigms, E-Gov Magazine, August 2000 26-29
Ecommerce and EBusiness Strategies, UC Berkeley Worldwide and the Altier Business School, Madrid, May 2000
Rapid Cycle Research & Development, UC Berkeley Worldwide, December 1999
IT & Knowledge Management, UC Berkeley Worldwide, October 1999 James A. George & Jacques Hebert, Modeling, A Foundation for Enterprise Integration, March 1999, Electronic Industries Alliance (EIA)
Information Literacy: Global Industry View and Transactionalist Theory, Asia-Pacific Economic Cooperative (APEC)-Conference on Information Literacy, Section 6-2 September 1997
Management Cultures East & West, UC Berkeley Worldwide, May 1997
Multimedia, UC Berkeley Worldwide for the Korea Management Association, June 1996
Edited by James A. George for Dr. John Chun Sup Park, Continuous Acquisition & Life Cycle Support (CALS), Korea 1996
New Business Engineering, Principles & Rules of Business Engineering, Daniel S. Appleton, Talon Publishing, 1994
Self-Assessment Process, Achieving Manufacturing Excellence, National Center for Manufacturing Sciences, August 1994
Landmark research for Peat Marwick KPMG, Why CEOs Change Accounting and Audit Firms, 1987
