Customer Reviews

HyLoft 777 36-by-18-Inch Wall Shelf with Hanging Rod, 2-Pack

5 star:		(5)
4 star:		(2)
3 star:		(1)
2 star:		(1)
1 star:		(0)

 

 

Of course installing shelves is a b*tch but once you get your measurements done, it can be a breeze. They are sturdy and instructions are simple. Would buy again, loved the free shipping.

The Hyloft shelf was everything I was needing. The shelf is high quality, strong and sturdy when installed. Highly recommend and will be ordering more.

pretty simple to install if you can use a small level... Hyloft make many styles and finishes so look at the other products that are helpful from Hyloft

These are just shelves, so I can't get too excited or upset. I received them a couple of days ago and installed them in my garage. Not to difficult . . . find a stud, drill a hole and attach bracket. No problem so far. I came home tonight and one side of one of the shelves had come unattached from the wall. I couldn't believe my eyes, that is, until I realized that the bolt head had snapped off (the bolts "bodies" were still securely in the stud). I guess I had over tightened (by hand) or perhaps the hardware was just too cheap? I have to move the entire shelf now which isn't the end of the world, but now I'm waiting on the other shelf to fail. btw - for those wondering, I only had about 30 lbs of stuff on the shelf when it fell (well within the documented limits).

My recommendation . . . if you buy these shelves go invest in some $2-3 hardware from the local hardware store, or you might get a similar surprise.

I put an entire row of these (or the 15" x 45" versions) along a wall of my garage. All of them went perfectly well until the last rack. When I opened up the box, I realized I was missing both right mounts. I called after hours and left a message for Diamond Storage Concepts. They called me back early the next day and quickly sent 2 new right brackets. The problem was that they changed their 18" brackets and they were no longer usable with the old 18" brackets as they were about 3/4" higher. These new brackets are useless to me with the height difference (already drilled pilot holes and inline row). I called again to explain the issue. The man, who was always nice, didn't even know about the height change in the brackets. I eventually sensed frustration with him, but seriously, who is the one who should be frustrated here? In any case, they eventually found and sent old style brackets that worked.

I read other comments on the lag screws breaking off and attributed that to over torqueing them. However, I can attest that even hand tightening them can result in lag screw failure and I'm someone very cognizant of torque. I do believe that the bolts are inferior. It seems to me, although I am not 100% sure, that the bolts for the 36x18 are less robust than the 45x15 version of these racks. I had no issues with the 45x15 versions of the racks. Also note that the new style brackets only have 2 lag bolts instead of 3. I think they should have stuck with the original 3 as that compensates better with the possible bolt issue.

Bottom line, these are pretty good racks, but it seems they have some quality control issues. I prefer the 45x15 versions over the 36x18. In either case, with the possible QC issues, you could end up with a good storage rack or something less than ideal. I would still recommend them as they are handy and a good design. Diamond seems to stand behind their products. I would just inspect the products before proceeding with the installation of several of them.

If I had more walls in my garage I would have more of these. Very well constructed. Easy to install.Probably holds up to 350 lbs. each. Nice finish. What else could you ask to get stuff off the garage floor and organized?

I bought a bunch of these for my garage, but they would be equally suited in a bedroom closet or a utility area. To me, these look like the cheap wire shelves you find in the improvement stores, but are heavy-duty on holding power. When you install these correctly (they have to go into studs) these things will hold a lot of weight. It take a little bit of time to install only due to the time needed to correctly locate your studs. My $5 stud finder leaves a lot to be desired, so I did spend a little time trying to "locate" the borders of my studs and drill tiny test holes until I located the outside edges and the center of each stud. Then, it was simply a matter of marking my holes, checking for level, drilling and impact driving the included bolts into the holes. Once your studs are marked, you can have these up in 10 minutes. I not only used these shelves, but also the larger ones and the ceiling mounted storage solution from HyLoft. All were of high-quality and excellent storage solutions.

I was looking for a shelf to hold my center channel speaker over my LCD TV. The speaker weighs ~30lbs, so I needed something I could trust to not come crashing down on the TV. This shelf certainly fits the bill.

The thing I'm most impressed by was the customer service of HyLoft. The shelving arrived in pretty battered shape - the box looked like it'd been dragged behind the UPS truck for a while, and was partially open. One of the shelves was visibly bent. The instruction brochure said to call HyLoft directly if there were any issues, which I did, and left a message. I got a call a day later, and they quickly shipped out a new shelf to me (only the shelf, not any of the supports, as they were all in fine shape). No arguing or cross-shipping, which was nice.

As others have noted, installation is a bit of a chore - not so much due to measuring and whatnot, but simply screwing the anchors into the studs requires quite a bit of exertion. Certainly not a shortcoming of the product, as it's clear you're anchoring the shelf securely to the wall studs. At first I was a little unsure of having a 30lb speaker suspended over my $1100 TV, but the shelf is holding it just fine, and shows no signs of fatigue or struggling with the load, even though it's weighted more towards the front of the shelf.

For $50 a pair, this is definitely a good solution for this type of application. Not the most aesthetically pleasing shelf out there, but not an eyesore either.

This shelving is very durable and well structured. I have them in my kitchen, they have saved us so much room.

Rod.