Customer Reviews

Cardiris 3

5 star:		(0)
4 star:		(0)
3 star:		(1)
2 star:		(1)
1 star:		(3)

 

 

This operates pretty simply, but for the price I would have expected more features. The OCR is fair with only 10-15% of the cards populating the fields all correctly.
Major drawbacks are that cards with black color in them split into two cards.
No crop or straighten tool (the program claims to auto-straighten but does not work well)I fixed this by using an Avery (7600) clear 3 ring binder card holder page to keep the cards straight while scanning. This has helped a lot.

Cardiris's software has problem exporting all information to Outlook, contrary to what they advertise. Their technical support is very slow in responding (they would not pick up the phone, and would not respond to your message sometimes for days), incompetent (constantly answering the wrong questions), and eventually they blame Outlook for the imcompatibility. If you buy their product not directly from their website, they will not refund you although the problem arises from their own false advertisement and their slowness in admitting it so you pass the period so that you can not return their product to the vendor that you purchased from. Be prepared for a long technical troubleshooting battle with them, and be aware that you may not get your money back even after they admit that their software can not do what they claim.

I had no problems with installation or errors when scanning.
The results of the scans were very poor. Its supposed to take the information scanned from the card and fill out corresponding fields, it accomplished this with something like 10% accuracy. That makes it easier to use a different program to manage the information and type it in yourself.

The Mac version of this software is lacking many of the features available in the Windows version (I had to call Technical Support just to get a serial number to use the software!). Apparently you can't create a database in the Mac version, at least not as described in the manual, which is written for Windows users. This means that you *must* export the info you scan into another program because when you quit CardIris, everything you've done disappears. I haven't yet figured out how to save the card image, which seems to be connected to the database creation issue. While that isn't critical, it is annoying. The program also crashes frequently and/or gives ambiguous error messages. The scanning accuracy is around 90%, but scanning multiple cards on a flatbed scanner doesn't work -- another Windows-only feature apparently. Bottom line: I was very disappointed in the software's performance. It was not money well-spent.

1. CardIRIS 3 is error prone
2. It lacks the ability to Scan a two sided card.
3. The OCR is really poor.
4. It's ability to determine fields is sorry, you might find the address in the Company Name Field or the Company Name in the Contact Name Field, etc.
5. I have not figured out how to add Fields such as additional Phone Numbers
The only advantage CardIRIS 3 has over my CARDSCAN 6.0.6 is CardIRIS is in Color.