Customer Reviews

IBM-3345SL Cordless Analog 2.4GHz Telephone with Caller ID

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4 star:		(1)
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2 star:		(1)
1 star:		(2)

 

 

this is my second cordless phone with a headset-this one I can not hear out of. I contacted the seller Rainbow Barter and they said all sales were final. So I tried to contact IBM sat on the phone 25 minutes the first time on hold, was disconnected and I am sitting again 25 minutes. maybe this time I will get luck :(

This is a very easy to use and very high quality cordless phone. The headset is comfortable, lightweight, and the sound quality is excellent. The memory, caller-ID, and call-back functions are all user friendly. Drawbacks to this phone revolve around the inabilty to use it (i.e. like a speakerphone) when it sits in its cradle. Another negative is the clip on the back of the phone is flimsy and the unit can slip from a pocket or belt. These minor flaws should not deter you from buying this otherwise terrific phone especially at its very competitive price.

I have had no luck with this product. It seemed to work fine in the beginning, but after a few weeks I began to get terrible static problems, which can be very disruptive both to me and to my callers. Sometimes a call comes in and it gives a funny ring that tells me there's no way I'll be able to answer the call on that phone. Sometimes it tells me the battery has run down, even though after I put the unit back on the base and pick it back up again the battery will read fully charged. I really can't go into all the strange things this phone does in just 1000 words.
I do like the headset feature, which allows me to wander the house and do stuff with my hands while I'm yakking away, but the belt clip is a mystery. It's hinged, so that it just flips out of my belt or whatever. I have to be sure to wear a shirt with a chest pocket if I really want to be hands-free. The headset offers good sound, both to me and my callers.
I should note that this is my first cordless phone and it's possible that the problems mentioned above are to do with my environment and not the phone, but I find that hard to believe.
Maybe after I replace this thing I can come back and say.

I got this phone thinking that the name brand would stand for quality but it completely did not. The replacement cost me lots of shipping cost and did not even been to work. My advice it see this model do not buy unless you like pain and suffering with big cost for a truly inferior product. Clearly IBM does not care about their customer base. Their service after the sale is extremely bad. Their design on this phone was so poor that the phone only almost worked for 1 day.