Customer Reviews

IBM 900 MHz Cordless Headset Telephone

5 star:		(15)
4 star:		(4)
3 star:		(0)
2 star:		(2)
1 star:		(0)

 

 

I have owned one of those "headset telephones" that is only named so because there is a small wire that connects a phone to the headset. Might as well just buy a cordless phone and get a headset. I always hated it when that little cord would get caught on something and be ripped violently off my head as I walked around. Also, for those of you with grabby babies, the not-so-cordless headsets aren't the best ideas. The IBM 900FADS, on the other hand is simply wonderful. I have had no problems and I would highly recommend it to anyone.

I wouldn't admit this anywhere else but I am a bit obsessed by cordless headset phones. I have more variations than I will reveal, but suffice it to say I have basically tried enough to lead a product development team. My experience with this unit was at a Best Buy but I didn't have to plug it in to find its problem. First, there is no reason to put a key pad one the headset. 1) it makes it very bulky, 2) you can't use it to dial when you're on it (say for voice mail, getting though to your visa card) and 3) you look like a bigger fool than is necessary (there is a certain cost of entry for wearing a headset, but this one goes far beyond the call). That there is a key pad to on the base to mitigate this problem only ads insult to idiocy -- why did I buy a cordless headset to begin with? There are pretend cell phones for children with better usability design.

You can get the best units for less. Amazon carries the Plantronics CT-901 which is a great unit for the price ($40). Though not digital (range about 150 ft) it is very comfortable -- you forget that it is on your head, which is the idea. This company makes about 70% of the call center versions and it shows. There are a few other units by Plantronics (the famous c-10) with superior features but they haven't made it to Amazon yet. My fingers are crossed.

My sister gave me this phone as a gift when I was pregnant, because she said I would need something like this when my hands were full with nursing, holding, or rocking my baby. She was so right! I can't stand to use any other phone anymore - this is the wave of the future! Like other reviewers, I have had the headset phones that have a cord to connect to a compact cordless unit that you can attach to your waist (like a Walkman), but have had the same problem with the cord getting tangled or caught on something and literally jerked off of my ear.

I have not had any major problmes with volume, but I don't have sharp hearing, so more volume would be nicer. I DO NOT find this bulky at all - in fact, it is very comfortable. In fact, when I work in my garden, I just put the headset so it lays on my shoulders. Range is great, no static (ever really), and I absolutely love the keypad on the headset - it has raised bumps on the number 5 key, and now I just feel for that to do my dialing, or key entry.

The only problem I have had is that I broke the first one I had by sitting on it, glued it back, which worked great till my 2 year old got a hold of it. And when it was just not fixable anymore, I immediately went and bought another just like it. Unfortunately, it fell and broke, too, but I have glued it and it's held up well. So if they could just make it a little sturdier - or else make me less clumsy - then I would be in phone heaven.

I was rather surprised by the negative reviews of this product by Amazon itself and one user. I spotted it recently, ordered and found it very much to my liking. One person's clunky is another person's sturdy and durable. I probably would not want to wear the unit all the time, but I don't have one of those kind of jobs. In our home office, it works just fine for my wife and I to share and we very much like the built in key pad. We have owned other headset-handset combinations and I have never liked the fragile little wire connecting the two. I am absolutely indifferent to whether the key pad feature presents a geeky appearance since around here we care about utility rather than headset fashion, whatever that might be. Technically, I am somewhat puzzled by the description that it feeds back or something of the sort. Adjust the volume, which is easy after about 30 seconds of practice and the placement of the microphone; the same is true of the button to toggle call waiting or to start or end a conversation. Since I probably have the attention of Xerox right now (and we do own copying and fax machines from them), when are you going to figure out that the Commonwealth of the Northern Mariana Islands is part of the United States. We bought your other products from your office here on Saipan, but to get this phone on which I am lavishing some praise, I had to have my daughter buy and ship it from the mainland, since Amazon won't send it here. Go back to the geography books if you want to expand your market for this consumer product.

This is the best phone I ever purchased. Crystal clear sound and the best part is the headset without wires. no more tangling. Now i can cook and talk on the phone , take care of the kids while on phone with hands free conversations. The headset is compact and so comfortable. A must for mothers and those who spend a lot of time on phone !!

This is a great phone for anyone who wants to have hand-free conversations away from the phone base without having to clip something on your belt and run a wire up to your ear (this is how every other cordless headset model I've seen is designed). Being able to dial direct from the headset is nice, and despite this the nicely designed headset does not feel heavy on the head at all. The base functions as a speaker phone as well.

Three criticisms. First of all, if you want to talk on the headset, you have to dial off the headset. This is annoying if you're sitting down at the base, b/c when you hang up with one call and are ready to dial another number, you have to take the headset off your head so you can see the numbers on the keypad! It would be so much nicer just to be able to hit a button on the base for "headset" and then dial the number right off the base keypad. Second, the microphone on the headset needs to be a bit more sensitive, or better still, adjustable for the party on the other end of the line. Several times I've had people tell me my voice sounds a little soft (even when I'm talking in a normal voice). Third, the battery on the headset needs to be recharged after about every two and a half hours of talking. A longer lasting battery would be nice.

1. EASY TO USE.
2. GREAT QUALITY OF SOUND.
3. FANTASTIC FEATURES.
4. AFFORDABLE.
5. DURABLE.

Hello,
Here is the answer to your concerns. You can dial from the base and then press intercom button , this way you dont have to remove the headset and dial from the headset. Detail instructions are given in the manual. Maybe you have a defective battery so its getting discharged. I have been using this phone for over an year and I am very happy. Just bought a 2nd one for myself to use it at my business place too. A GREAT CONVENIENT PHONE

Nick

This head set phone is the best set ever! I used it for years while my kids were little. I always was so happy and productive, tending to kids and getting house work done while on the phone. I have found no phone as good as this one! I have been looking for a long time. Why is it no longer available? I love it's excellent sound quality, and overall quality and ease in using. Does anyone out there know of a great susbtitute for this wonderful IBM phone?

This phone is the best phone ever invented. Why did IBM stop making it? Why didn't someone else start making it? If anyone knows where I can get one, please email me: lynns1205@aol.com