As a user, you will learn, using real-world scenarios and tasks, exactly how to use all the features of Sametime. Beginning with how to install Sametime, we've included step-by-step descriptions and screen prints for each topic area in a clear easy-to-follow format. Each chapter builds on what you learn in earlier chapters and guides you into using the more advanced features of Sametime, but if you only want to develop your skills in one particular area, each chapter acts as a stand-alone module. If you want to learn how to use IBM Lotus Sametime, then this book is for you. No matter if you're new to Sametime or want to become a Sametime power user, this book contains something for you. The focus is on using Sametime as a user and does not include information about development or administration of a Sametime environment; but any user of Sametime in an organization will be able to take this book, sit down at their computer, and learn how to use each feature of Sametime from start to finish.
IBM Lotus Sametime 8 Essentials: A User's Guide
and over one million other books are available for Amazon Kindle.
Learn more
| |||||||||||||||
Book Description
Frequently Bought Together
Editorial Reviews
About the Author
Marie L. Scott
Marie Scott is the Director of E-mail Services at Virginia Commonwealth University in Richmond, Virginia. Marie has a Bachelor's degree in biology from James Madison University and a certificate in information systems from Virginia Commonwealth University. She has had dual advanced certification in Notes/Domino administration and development since version 4.0. Marie began working with Lotus Notes in 1996, and has worked in networking, systems integration, and e-mail systems since 1987. Her primary interest is in Domino administration in complex environments. She has managed large e-mail migration projects and recently completed a project to transition university students to cloud computing. Marie has been a speaker at conferences including Lotusphere featuring IBM/Lotus technologies.
Thomas Duff
Thomas "Duffbert" Duff is a software developer focusing on Lotus collaboration technologies in Portland Oregon. He started working with Lotus Notes in 1996 in version R3 and has written and maintained hundreds of applications in large enterprises through the years. He also holds Lotus principal development certifications starting at version 4 and going up to version 8, as well as Microsoft and Java certifications. Tom is a prolific writer, both in various industry publications and at his website, Duffbert's Random Musings. He also is a frequent speaker at conferences and events focusing on Lotus technologies.
Product Details
Would you like to update product info or give feedback on images?
|
More About the Authors
Discover books, learn about writers, read author blogs, and more.
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
3 of 3 people found the following review helpful:
5.0 out of 5 stars
The choice for end user experience in IBM Lotus Sametime,
By
This review is from: IBM Lotus Sametime 8 Essentials: A User's Guide (Paperback)
I am taking a non-biased approach to the book review, knowing both of the incredible authors Marie "CrashTestChix" Scott and Tom "Duffbert" Duff.
The book, IBM Lotus Sametime 8 Essentials: A User's Guide is written for users, just as the title suggests. While some edges of administraiton are hit for purely reference points, they do a great job of telling users to call their Sametime administrators for questions and items beyond the scope of the book. The book is hefty for a user at 284 pages. But if you want "soup to nuts" information on the Sametime client in your users hands, this is it. Even as an administrator you learn quite a few tips and tricks on the UI side you did not know existed. The screenshots and attention to detail makes it almost a show and tell type scenario for implementing anything the authors discuss and suggest. Sametime is a large product between chat, communities, external contacts, Advanced, meetings and even integration with the Notes client. Tom and Marie conquer it all breaking each part into it's own chapter. They build upon previous chapters well and slowly move the user experience into productivity and not just bells and whistles. Explaining what a community is, who authentication and login works and variations in usernames is beneficial to an end user that will read this. Something most end users books do not take into account. I also appreciate how they taught buddy list name lookup and management to get users chatting right away once they are connected. I honestly wished they had included two things. One, I hoped that they would have chosen the native Sametime Connect for Blackberry instead of Enterprise Messenger, but that is a personal preference. Two, that they had touched on the plain text integrated chat that shows in the basic client as numerous enterprises still use this as their chat client due to licensing or running Notes (even 8.x and higher) in Basic mode. This is the only book on this topic and no other will come close. They have set the bar high for any end user guide in the Lotus software community. When they wake up, I hope they prepare for another round of writing.
3 of 3 people found the following review helpful:
5.0 out of 5 stars
The Definitive User's Guide for Lotus Sametime,
This review is from: IBM Lotus Sametime 8 Essentials: A User's Guide (Paperback)
Are you a Lotus Sametime user? If so, then IBM Lotus Sametime 8 Essentials: A User's Guide should be on your Must Read list! Written by collaboration experts Thomas Duff and Marie Scott, this book provides insight into using Lotus Sametime that is just as relevant for beginnings as it is for advanced users. With a writing style that uses plenty of real-world scenarios, an abundance of screenshots, and precise instructions this book leaves little room for improvement and will more than satisfy any Lotus Sametime user's needs.
Chapter one starts at the beginning by providing an explanation of instant messaging and how Sametime can be used for instant messaging in the business environment. Chapter two focuses on the embedded Sametime client in Lotus Notes. Logging in, preferences, status icons, adding contacts, and starting a chat are explained. Chapter three moves on to discuss the stand-alone Sametime Connect client. Installing the client is covered for Windows, Macintosh, and Linux. The text then moves on to cover the client's preferences, logging in to a Sametime server, and the often overlooked but very useful Sametime Connect plug-ins. Chapter four is all about Sametime contacts. How to add them, remove them, import and export them, how to group them and sort them, as well as managing your own online presence, privacy, and finally how to conduct a group chat. Chapter five moves on to slightly more advanced chatting topics that most users will not use everyday, but will want to know how to use. Topics covered include rich-text (bold, italics, and colors), displaying time/date stamps, chat history, spell-check, and sending files to other Sametime users. Also covered is how to send announcements, use the screen capture tool, audio and video chat functions, and a brief overview of Office, Outlook, and SharePoint integration. Chapter six describes how to connect to other Sametime communities as well as connecting to AOL, Google, and Yahoo instant messaging services. Chapter seven, available for free from Packt Publishing, switches gears to discuss using Sametime from iNotes (DWA). Many of the previously discussed features (logging in, starting a chat, managing contacts) are covered again but this time specifically for the web client. Chapter eight moves on the Sametime for mobile devices. A detailed explanation of how to install Sametime Mobile is covered, as well as logging in, chatting, preferences, managing contacts, etc. Chapter nine and ten depart from the chat basics of the different clients and now moves into using Sametime for meetings. Chapter nine covers how to login to the Meeting Center, chat with meeting participants, chair and participate in a meeting, as well as meeting features such as polls and group chats. Chapter ten explains screen-sharing, whiteboard, video and audio, and meeting best practices. Chapters eleven and twelve cover more advanced topics including chat rooms, broadcast communities, setting geographic location, and Sametime Unified Telephony. The book include three appendices. Appendix A covers new features in Sametime 8.5 and 8.5.1. Appendix B discusses chat-aware applications, and Appendix C lists Sametime resources that can be found on the web (including a link to the Sametime Song -- who knew?). Disclaimer: Packt Publishing provided a free review copy of the e-book for the purpose of this review.
2 of 2 people found the following review helpful:
5.0 out of 5 stars
A great book for Sametime End Users,
This review is from: IBM Lotus Sametime 8 Essentials: A User's Guide (Paperback)
A few weeks ago, Packt publishing sent me a copy of Marie Scott's and Thomas Duff's book IBM Lotus Sametime 8 Essentials: A User's Guide.
The first thing you'll notice, is this book is not a feeble attempt at a book, if reviewed purely by weight then this one makes it into the Super Middleweight class (284 pages), this is not the sort of bantamweight dummies book that you'd find inside a Lotusphere bag to make up space, this is a real book with more than just pretty screen-shots. Don't get me wrong, this book is perfect for the kind of person that would read a dummies book, but it contains a lot more useful information than you'd ever find in one, and there are plenty of screen-shots for those that are more visual in their consumption of information. So I should point out that I am friends with Marie and Tom, and I even have a mention in the first few pages of the book, and there is mention of a few of my companies products hidden away in the pages too, but anyone that knows me, knows that I can happily pick holes in things that friends, foes or myself have created with equal ease. So with that out of the way let me begin. So firstly this is a users guide, this isn't a guide on how to administer your Sametime, how to change a users name, or move a user from one Sametime server to another, this is an end user guide. If you're looking for a Packt Sametime Administrators guide you're going to have to wait, good news though, you at least can wait knowing that an Administrators guide is in the works. The book recognizes that there are some people running the stand-alone Sametime client, and some running embedded Sametime, and points out the capabilities of each. The authors are smart enough to realize that not every Sametime user is running IBM Lotus Symphony, so they have a small section showing how Sametime presence awareness can be utilized in Microsoft Office, Outlook and Sharepoint. At times I felt the book maybe went into a bit too much detail on the client, like is there anybody out there that really doesn't understand that the bold icon makes text bold, but then I thought about it and yes there are, these are the same people that call support desks complaining they haven't received any Instant Messages all morning, because it turns out, they had not loaded their Sametime client. The book is targeted at Sametime 8.0x users, and not Sametime 8.5. This makes some sense as the majority of Sametime users are still on versions earlier than 8.5. There is an appendix on Sametime 8.5/8.5.1 however that gives a good introduction to some of the features available in those releases. The only issue I have with the book, is the section on telephony, at no point in this book is TCSPI or client telephony based solutions mentioned, yet more people are probably making calls from Sametime using TCSPI than Sametime Unified Telephony (SUT). Admittedly the chapter is titled "Speak Up - Taking Advantage of Sametime Unified Telephony" so I suppose I shouldn't complain that it doesn't mention alternatives. The fact of the matter however is that SUT right now is not a good fit for a large percentage of Sametime customers, and alternate solutions from telephony vendors actually are. If there was one chapter that felt like it was written using IBM materials, this is probably it. Having said that, this is an end users guide, and as most Sametime users don't have SUT, this chapter really won't matter to them that much, but will give them an idea of things they might want to ask their administrators for. The meat of the book is spent on the features that end users will use and should care about, and for that reason this is a great book for Sametime users and one that I happily recommend to Sametime users.
Share your thoughts with other customers: Create your own review
|
|
Inside This Book
(learn more)
What Other Items Do Customers Buy After Viewing This Item?
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
