Customer Reviews

IBM 3330 2.4 GHz Ultra-Light Cordless Headset Telephone

5 star:		(4)
4 star:		(1)
3 star:		(4)
2 star:		(5)
1 star:		(3)

 

 

Fantastic phone, but hard to find. I have used it for almost a year and the rechargeable battery wouldn't charge for very long, but called 800 no. and it was replaced in a week. For busy moms, it's the best. I live in a mountainous area and get great reception within a 2 acre area. Highly recommended. Am buying another for Xmas gift.

I've had it for 4 months, works very well so far. The headset is light but it takes a little getting used to how it sits on your head. After a few weeks, hardly notice you have it on. Reception is good but occastionally static, I've learned a trick which is to gently pull the earpiece away from your head and back. This clears the static. It's a unique phone, nothing else like it on the market for this price range. I'd recommend it if you really need hands-free capabilities. Friends and family love it - I'm buying 3 more as Christmas gifts.

I purchased this product 6 months ago. It's great for mom's with kids at home that need to have their hands free. I have found several problems with my headset. I find that the volume on the headset does not get louder. Wheel just keeps on turning. I find that when I turn microwave on I get really bad static, as well as when my neighbor uses her microwave and I'm on the phone I get the same static our houses are about 100 yards apart from each other. I also get clicking in the headset as well. I change channels but doesn't seem to help much. I don't know if anyone else has this problem. I've exchanged my headset and phone has the same problems. I'm looking for another manufacture that carries this same design, but have had no luck yet. It's a great phone to have if headset didn't have so many little problems.

I have been using this phone for only one day,and have found that the range is not nearly as good as my GE 900mhz Cordless Telephone. I find it hard to believe that someone has found it to be good for up to two acres,150yds has been my limit. Does anyone have any idea as to what could be wrong? The styling and design are great,just expected more range. These phones are available at Sam's warehouse stores in Missouri.

Looks like the majority of people have had a similar experience (aside from a couple lucky folks). GREAT idea! But...

First one had such low volume that I couldn't use it.

I exchanged it but had an impossible time installing the battery in that one.

The 3rd one worked well... for awhile. Then it started dying after just a couple minutes. The company sent me a new battery and it worked like a charm... for awhile.

By the time it was a few months old, with a new battery, the static creeped in (just like most other reviewers mentioned).

Initially, if I turned the headset slightly it went away. Soon I found the only thing that would help was holding the earpiece hard against my head (uncomfortable and kinda defeats the purpose). Now, nothing I do helps and I'm reduced to using the speakerphone only.

When it worked, it was fantastic.

WHEN it worked.

Judging from the reviews, looks like you have about a 1 out of 10 chance of ending up with a decent phone. That may just mean those with a good experience haven't had the phone long enough for problems to start.

I can say that the advertised 5 hour talk time is not what you'll get. On mine I may get to talk about 10 minutes before I switch back to my hand-held! Like most people I bought a head-set so I could use my hands while I talk. Fat chance! I'm now looking for an after market stronger battery!

I spent a lot of money on this phone and expected it to work well, at this point I would even settle for decent. The box claims "Superior Clarity, Extended Range..." No... I don't think so. I hear a lot of static about 50% of the time, and the range does not even cover my home about 2,000 sf. I would feel better about the purchase if I did not spend so much. I should have waited for the technology to evolve a little. The head set is comfortable and lightweight, I will give it that. I would say if the phone is about $[$$] it would be worth it because it is convenient to be completely hands free when you can hear your caller. I want to love the phone but I can't say that I do.

after spending more than 100 bucks, you expect at least decent customer service. The seller provided little customer service except to leave the phone on charging when the low battery warning comes. GREAT!!!! I DIDNT KNOW THAT!

The earlier model which is 900mhz is a great buy. It has the same features, can be used with a computer and has an extended battery life. I got mine from amazon, but they are hard to find.

...The battery doesn't stay charged, the phone goes dead in about 2 minutes and the reception is really bad. I love the way the headset fits and REALLY needed a phone like this...hopefully it will work good for me once I try the new battery. So far I feel pretty bummed that I spent so much money on this phone.

Just got the phone yesterday and could not wait to try it out. So, after charging enough battery, I have to put it into testing. The design and features of the phone are awesome. The headset is quite comfortable as well. The only down side is the volume is not loud enough. My friends said they cannot hear me that clear and loud neither. Wonder what the problem is. I read a previous review to indicate that hers is very clear and loud. Do you think I need to exchange?