About the Author
Ed Tittel is president of LANWrights, Inc., an Austin-based consultancy firm, and a member of the Networld & Interop Committee. With over 15 years of computer industry experience, Ed applies his knowledge to networking industry topics, training, and issues. The author of ten books, and more than 200 articles for publications including
BYTE, InfoWorld, I-Way, NetGuide, PC Magazine and
WindowsNT Magazine, Ed is also a columnist for
Interop Online.
Steve James is a 15 year personal computer industry veteran with SNJames Consulting, an Austin-based firm specializing in Web page design, Internet research, marketing and business plans, and user's manuals for clients. Along with Ed Tittel, Steve is the co-author of the first edition, ISDN Networking Essentials (AP Professional).
David M. Piscitello is the principal at Core Competence, Inc., a Philadelphia-based networking research and consulting firm. Dave has also been involved in Internet development and OSI technology for over 20 years. Prior to founding CCI, Dave won a Bellcore President's Recognition Award for his contributions to SMDS, ATM, and customer network management of switched data services. He is the author of Open Systems Networking: TCP/IP and OSI, and is a university lecturer and technology conference seminar instructor.
Lisa Phifer is a vice-president at Core Competence, Inc., in charge of designing and developing open network management and operations systems solutions for data and multi-services networks. A Bellcore President's Recognition Award recipient for her contributions to the North Carolina Information Highway (NCIH) and the Bell South Broadband (ATM) operations system, Lisa has been involved in the deployment of network management software, protocols, information models, operations systems, and data communications products for over 14 years.