A user-friendly book offering a step-by-step process for implementing an ISO 9000 quality system. Thoroughly explains what a quality system is and why it is needed. Demonstrates how to interpret ISO 9000 standards and provides detailed descriptions of the documentation structure and format. Discusses how to get through the rigorous audit procedures involved in achieving certification. Includes numerous checklists and examples.
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A user-friendly book offering a step-by-step process for implementing an ISO 9000 quality system. Thoroughly explains what a quality system is and why it is needed. Demonstrates how to interpret ISO 9000 standards and provides detailed descriptions of the documentation structure and format. Discusses how to get through the rigorous audit procedures involved in achieving certification. Includes numerous checklists and examples.
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