Customer Reviews

ISO 9000:2000 In a Nutshell, Second Edition

5 star:		(2)
4 star:		(2)
3 star:		(0)
2 star:		(1)
1 star:		(0)

 

 

This is a handy guide for anyone who is already familiar with the 1994 version of the standard. For each of the 20 elements of the old standard, this book offers a summary of what's new (both clarifications and new requirements), what has stayed the same, and what's not included. The book also offers a brief discussion of process management (key to the structure of the new standard) and some tips for transition planning. This is a slender volume, 120 pages including the appendices and index, and it lives up to its title - it's simple and concise. As a transition aid, I find it helpful, brief and accessible.

"ISO 9000:2000 In a Nutshell" is a great reference guide and I recommend it to anyone facing the upcoming revisions to the ISO standard. The language in the book is very clearly written and easy to read. I particularly like the layout of the section comparing ISO 9001:1994 with ISO 9001:2000. It is easy to understand what requirements have changed and what requirements have remained the same between the revisions. This book will be well used within the next couple of years as we make the transition!

I believe this title is mis-leading, since it is written from the perspective of the 1994 standard. Comparing the old standard to the new is a excellent thought, but it should of been reversed. Infusing the old standard into the new, instead of the way it is layed out elements 1-20 interspersed with the new standard. If I were using this book as a resource in helping me capture the intent of the standard I would be sadly disappointed. This book misses the mark.

As known by its users; ISO 9000 certificates must be revised and converted into ISO 9000:2000 certificates before December'2003. The book explains changes in the standard in detail, therefore provides a very good understanding of the new version in an easy way. It must be read by internal and external quality auditors besides quality management educators.

In a Nutshell is wonderful! So well written and organized for easy reference.