ISO 9000 Documentation Toolkit: 1994 Revised ISO 9001 Standard, The (Bk/Disk) [Hardcover]

Janet L. Novack (Author)

Book Description

Publication Date: September 1, 1994 | ISBN-10: 0131993739 | ISBN-13: 978-0131993730 | Edition: Har/Dsk Su

This pack is a practical toolkit designed to evoke discussion at planning meetings, to be annotated and written in, and to be employed in the writing of procedures. The disk contains documentation templates in Microsoft Word for the PC and MAC, and in WordPerfect for DOS. The worksheets in the pack interpret the standard by specifying real-life strategies for determining what needs to be done in terms of who's responsible for an activity, the record keeping and the follow-up activities. The word processor templates include the elements of document control required by the standard and the master template, or segments from the book, can be used to write individual procedures. There are 20 worksheets corresponding to the 20 ISO elements.

Editorial Reviews

From the Publisher

This version of the book reflects the revised IS0 9001 standard, released 7/94. The book provides the tools to produce ISO 9000 level B quality procedures. This book helps the user write a procedure or work instruction for particular processes or tasks involved in obtaining ISO 9000 certification. It facilitates "control."

From the Back Cover

This new edition has been enlarged, revised and completely updated to include the new 1994 Revised ISO Standard. This innovative book/disk package is a practical toolkit designed to evoke discussion at planning meetings, to be annotated and written in, and to be employed in the writing of procedures. The disk contains documentation templates in Microsoft Word for the PC and MAC and in WordPerfect for DOS. The worksheets interpret the standard by specifying real-life strategies for determining what needs to be done in terms of who's responsible for an activity, the record keeping, and the follow up activities. The word processor templates include the elements of document control required by the standard. The master template, or segments from the book, can be used to write individual procedures. There are 20 worksheets corresponding tothe 20 ISO elements. For anyone responsible for writing ISO Documentation. The previous edition ISBN is: 0-13-124587-2.

Product Details

• Hardcover: 368 pages
• Publisher: Prentice Hall; Har/Dsk Su edition (September 1, 1994)
• Language: English
• ISBN-10: 0131993739
• ISBN-13: 978-0131993730
• Product Dimensions: 11 x 8.4 x 1.4 inches
• Shipping Weight: 3 pounds
• Average Customer Review: 2.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #3,707,772 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful:

2.0 out of 5 stars Completely outdated, December 4, 2000

By 

William N. Blasser (San Jose, California United States) - See all my reviews

This review is from: ISO 9000 Documentation Toolkit: 1994 Revised ISO 9001 Standard, The (Bk/Disk) (Hardcover)

This book is very slow reading, even for ISO related material. Also, potential readers should beware that this material is VERY outdated. So much so, that the ,"Word processor templates, worksheets, and examples" that are included to "help users convert plans into the required documentation" aren't compatible with any system that runs the current Windows OS. This makes the book and the material within it useless. The fact that the publisher fails to mention this is also misleading at best. One wonders when someone will bat these people into the present day and give them a clue that 98% of their customers use Windows 98 (or better).....