ISO 9000: An Implementation Guide for Small to Mid-Sized Businesses [Hardcover]

Frank Voehl (Author)

Book Description

Publication Date: March 1, 1994 | ISBN-10: 1884015107 | ISBN-13: 978-1884015106 | Edition: 1

This text begins with a presentation of concepts, leading to the introduction of a quality system and the ISO 9000 standards. The terminology is presented in a simple and straightforward manner.

Editorial Reviews

Review

This book is for anyone interested in the pursuit of quality. It begins with an excellent presentation of quality concepts, leading to the introduction of a quality system and the ISO 9000 standards. The concepts are explained in simple, understandable terminology. -- Quality Progress

Product Details

• Hardcover: 272 pages
• Publisher: CRC Press; 1 edition (March 1, 1994)
• Language: English
• ISBN-10: 1884015107
• ISBN-13: 978-1884015106
• Product Dimensions: 9.1 x 6.1 x 0.8 inches
• Shipping Weight: 1.2 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #3,052,128 in Books (See Top 100 in Books)

More About the Author

Frank Voehl was born in 1946 in Brooklyn, New York, to Irish and Sweedish/German immigrant parents. For ten years he worked and taught in New York City colleges, and moved his family with four children to Florida in 1980. His first book, "Deming: The Way We Knew Him," was a National Book Award Finalist, and since then he has authored/co-authored over 30 books on business management, performance improvement for rapid results, and continuous improvement. He is a Grand Master Lean Six Sigma Black Belt, and an acknowledged world-renowned expert in Quality Management, who serves as a Quality Advisor to nations in Eastern Europe, the Bahamas, and South America. In 2006, he won the prestigious ASQ Distinguished Service Award. He writes under pen names F H Love, M E Mayer, and Richard Young, and lives with his wife, Micki, in Coconut Creek and Orlando, Florida.

Customer Reviews

Most Helpful Customer Reviews

7 of 18 people found the following review helpful:

5.0 out of 5 stars Very good source of information, every manager should have., April 18, 1999

By 

[e-mail] (Brea, California, USA) - See all my reviews

This review is from: ISO 9000: An Implementation Guide for Small to Mid-Sized Businesses (Hardcover)

Excelent book for making your organization ISO 9000 compliant