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2.0 out of 5 stars
A skeleton of what a Quality Plan should cover,
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This review is from: The ISO 9000 Quality Manual Developer (Hardcover)
If you have no plan at all, this will help in making sure all 20 elements are covered. The word documents that are included with the book are skeletonized with generic verbiage. This is a good first step but that is exactly what it is - a FIRST STEP. It helps you develop a generic manual. Gaining a full understanding of the ISO 9000 way will require considerably more reading.
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The ISO 9000 Quality Manual Developer by Janet L. Novack (Hardcover - January 15, 1995)
Used & New from: $12.26
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