ISO 9000:2000 Survival Guide, 30 minutes to understanding the process, Second Edition [Paperback]

Doug Anton (Author), Carole Anton (Author)

Book Description

Publication Date: October 29, 2001

The ISO 9000:2000 Survival Guide, 30 minutes to Understanding the Process, Second Edition is a clear and concise reference that is useful to all levels in an organization. It helps companies that are seeking ISO 9000 registration for the first time as well as ones that are changing to the new 2000 revision. Proven, step-by-step methods are illustrated to guide ISO registration efforts. This practical, no-nonsense handbook benefits everyone in the company.

The second edition of this book is more comprehensive, but still at 81 pages it is boiled down to just the information you need to effectively implement an ISO 9000 system that adds real value.

Editorial Reviews

From the Author

In this book, we present our methodology to lead a company through ISO 9000. It began with our desire to make a complicated process more understandable. Through numerous successful implementations in various sizes and types of companies, we’ve learned the techniques that work best when implementing an effective ISO management system. We provide not only an explanation of what ISO is, but also a how-to-do-it manual beneficial to everyone in the organization. ISO 9000 is presented in an illustrated, easy-to-read format. We welcome your feedback regarding this book and your experiences with ISO 9000.

About the Author

Doug Anton is an expert on ISO 9000, with years of experience on actual implementations. The genesis of his approach to ISO 9000 was in 1988 at a Black & Decker company, where he decided to develop a quality system that would focus not only on the product, but also on company-wide quality and improvement. He found that ISO 9000 has the potential to strengthen organizations when implemented correctly. Since then, he and Carole have guided many companies to successful ISO 9000, QS-9000, and AS9000 certification. They also offer public ISO 9000 seminars and have developed ISO software templates featuring their unique approach to documentation, the Scripted Flowchart Process.

Quality is only one of their areas of expertise. Doug has also managed production and manufacturing engineering and directed facilities within Black & Decker companies. Now with AEM he leads companies through lean manufacturing and other process improvement projects. Carole Anton's background is in accounting, with CPA firms and also as an internal auditor. She now directs operations for AEM.

Product Details

• Paperback: 81 pages
• Publisher: A E M Consulting Group Inc; 2nd Rev edition (October 29, 2001)
• Language: English
• ISBN-10: 0967217067
• ISBN-13: 978-0967217062
• Product Dimensions: 8.2 x 5.4 x 0.3 inches
• Shipping Weight: 4.8 ounces
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #2,826,528 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

5.0 out of 5 stars Simple, Straightforward, Sound Advice, March 8, 2003

By A Customer

This review is from: ISO 9000:2000 Survival Guide, 30 minutes to understanding the process, Second Edition (Paperback)

This book completely demystified the ISO certification process for me and broke everything down into clear, manageable steps. I highly recommend this book to anyone who is considering certification or whose company has already started the process. If you're going to be part of something, it really helps to understand the big picture as well as the individual steps, and that's what this book is all about.