Review
This book is an excellent reference for the ISO 9001:2000 standard. -- Mike Cox, Senior Compliance Assessor DePuy Orthopedics, Inc.
This is the first resource I use when "what if" questions are posed internally. -- Mike Touhey, Quality Manager Le Sueur Incorporated
This is the first resource I use when "what if" questions are posed internally. -- Mike Touhey, Quality Manager Le Sueur Incorporated
About the Author
Kent A. Keeney serves as a member of the United States Technical Advisory Group (TAG) to ISO/TC176. He received his BA from Ball State University. Keeney is a member of ASQ. He is a Certified Quality Engineer and Certified Quality Auditor.




