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ISO 9001:2000 Management Responsibility In a Nutshell
 
 
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ISO 9001:2000 Management Responsibility In a Nutshell [Paperback]

Kathy Roberts (Author), Jeanne Ketola (Author)
4.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

March 15, 2001
The new ISO 9001:2000 standard requires active, demonstrable management involvement in your quality management system. Auditors are required to determine if management is truly involved and committed to the success of the organization’s ISO 9001:2000 effort. This book from the authors of the best-selling ISO 9000:2000 In a Nutshell clearly and concisely explains everything managers need to know to ensure a successful registration. Inside you'll find such information as: management responsibility overview; management commitment; management representative; quality policies, planning, and objectives; management review; utilizing customer feedback; continual improvement and management responsibility; and answers to commonly asked questions.

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About the Author

Authors Jeanne Ketola and Kathy Roberts are active members of U.S. TAG to ISO TC 176, the body responsible for updating the standard. They present a unique inside view of the standard and cut right to the heart of the changes that matter most.

Product Details

  • Paperback: 104 pages
  • Publisher: Paton Pr (March 15, 2001)
  • Language: English
  • ISBN-10: 0965044580
  • ISBN-13: 978-0965044585
  • Product Dimensions: 8.5 x 5.8 x 0.3 inches
  • Shipping Weight: 4.8 ounces (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #2,320,847 in Books (See Top 100 in Books)

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3 of 3 people found the following review helpful:
4.0 out of 5 stars Expert Advise, July 26, 2005
By 
Carlos F. Pola Torroella (Eagle pass, TX United States) - See all my reviews
(REAL NAME)   
This review is from: ISO 9001:2000 Management Responsibility In a Nutshell (Paperback)
Management responsibility takes on a new dimension in ISO 9001:2000.
This book gives managers a concise guide about the changes to management's role to meet the ISO 9001:2000 requirements. This book focuses on management responsibility, management commitment, quality planning and objectives, management review, customer, and continuous improvement.
After the publication of ISO 9000:2000 In a Nutshell Authors Jeanne Ketola and Katty Roberts offer again a very concise and easy to use guide this time on Management Responsibility.
This is guide on section 5 of the ISO 9000:2000 standard and explains the intent of each standard subsections and offer tips for implementation.

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Inside This Book (learn more)
First Sentence:
After the publication of ISO 9000:2000 In a Nutshell in March 2000, we were frequently asked how ISO 9001:2000 would affect the role of management responsibility in the quality management system. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
nonconforming reports, quality management system planning, management review meetings, management review process, tips for implementation, continual improvement process, quality policy, management representative, quality objectives, product realization
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Management Responsibility Overview
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