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3 of 3 people found the following review helpful:
4.0 out of 5 stars Expert Advise, July 26, 2005
By 
Carlos F. Pola Torroella (Eagle pass, TX United States) - See all my reviews
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This review is from: ISO 9001:2000 Management Responsibility In a Nutshell (Paperback)
Management responsibility takes on a new dimension in ISO 9001:2000.

This book gives managers a concise guide about the changes to management's role to meet the ISO 9001:2000 requirements. This book focuses on management responsibility, management commitment, quality planning and objectives, management review, customer, and continuous improvement.

After the publication of ISO 9000:2000 In a Nutshell Authors Jeanne Ketola and Katty Roberts offer again a very concise and easy to use guide this time on Management Responsibility.

This is guide on section 5 of the ISO 9000:2000 standard and explains the intent of each standard subsections and offer tips for implementation.
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ISO 9001:2000 Management Responsibility In a Nutshell
ISO 9001:2000 Management Responsibility In a Nutshell by Jeanne Ketola (Paperback - March 15, 2001)
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