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ISO 9001: 2000 Quality Management System Design
 
 
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ISO 9001: 2000 Quality Management System Design [Hardcover]

Jay J. Schlickman (Author)

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Book Description

Artech House Technology Management and Professional Developm January 2003
Customers are demanding it, industry regulations are requiring it, and competitive pressures are making it a must for doing business in the high-tech marketplace. It is ISO 9000 certification and nearly half a million companies worldwide have implemented quality management systems to gain this sought after certification. This guide shows the ins and outs of designing a quality management system that is fully compliant with ISO 9001:2000. It unravels the complexities of the ISO standards so that quality professionals can make the upgrade quickly and effectively. Based on the author's experience of working in ISO certification, the volume can also be used as a tool for quality professionals who must design from scratch quality management systems.

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About the Author

Jay J. Schlickman is an RAB certified quality management systems lead auditor; an RAB qualified ISO 9001:2000 auditor; a certified Canadian medical devices conformity assessment system auditor; and quality management systems consultant based in Lexington MA. He received his B.S. and M.S. in physics from Northeastern University. He is a Life Member of the Institute of Electrical & Electronics Engineers (IEEE), a member of the American Physical Society (APS), and a member of the American Society for Quality (ASQ).

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More About the Author

Jay J. Schlickman, born in West Philadelphia, PA, August 30, 1934, is an industrial physicist and consultant who has spent his life in science and technology and published significantly in that domain (several dozen publications in peer-reviewed technical journals and two peer-reviewed technical books).

Jay obtained both his B.S. and M.S. degrees in Physics from the Northeastern University, Boston, MA in 1962 and 1968, respectively.

However, his passion was to write a novel. Hotamah! is his first, conceived at the age of 69 and published in October, 2010 on Kindle at the age of 76. It is the first of a trilogy (Abraham's Forge). The second book (in the formative stage) is entitled Mahdi! and the third book (also in the formative stage) is entitled Moharebeh!.

The theme of the trilogy is to demonstrate that human beings tend to be innovative, creative and arrogant animals even when arrogance leads to their own demise. Religious fanaticism in the Middle East is used as the vehicle to demonstrate this tendency towards self-destruction. Once convinced that the protagonists have the only valid message from their deity they are determined to attain Islamic supremacy over the world regardless of the outcome. This desire for dominance follows them from the rutted remains of a wounded Earth to a colony on Mars and then back to a restored Earth hundreds of years later. Their progeny never learn a thing.

Clearly, at the age of 76 one cannot spend 14 years creating the next two books. His wife of 53 years (Judy)is the one who makes his words sound like acceptable English. (She didn't review this.) All three children and three grandchildren have encouraged their father and/or grandfather to publish and have contributed to the novel with respect to technical content and editorial ideas. His muse has been his nephew Lance Silver who kept him from quitting during the several major rewrites. Jay feels it has been worth the trip.

Jay's technical background includes electro-optics, medical imaging instrumentation, security systems, display monitors and semiconductor research and manufacturing. He has also served as a quality management system consultant and auditor for organizations that conform to National and International Standards in the aerospace, automotive and medical device industries as well as conformance to environmental standards. He has served as an infrared detector consultant for AAFE NASA and has been jointly awarded a Multispectral Detector U.S. Patent #3,761,718 for a detector design that flew on NASA's Skylab Mission. He is also the winner of a prestigious Honeywell, Inc. Engineering and Scientest award for outstanding achievements in the computer-aided-design of infrared detectors used in industrial and military applications.

Jay is a United States Army Security Agency, Korean War-era veteran; a life-time member of the IEEE; a senior member of the American Society for Quality and a member of the American Physical Society.

Jay is a cultural Jew, a Humanist philosophically, and a strong believer in Jeffersonian democracy.

Jay is a Certified Quality Managment Systems Lead Auditor under the RAB/QSA International schema (No. 1665) and a Certified Quality Auditor (CQA)under the American Society for Quality schema (No. 42002).

Although Jay understands the human drive to find meaning and purpose in the universe through a supernatural loving-being, he sees no evidence of a personal God, unless that deity is a lover of chaos and destruction...an inflictor of pain and suffering...a deity to be in awe of and to fear but not one to ask for help from. He feels that the evil that lies within human behavior is unconscionable. To suggest that it was created by a loving deity is inexplicable.

To paraphrase Groucho Marx, "If I were the God of Carnage I wouldn't want to belong to a Temple who would accept me."

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Inside This Book (learn more)
First Sentence:
Are management standards still relevant in a world of accelerated technology and rampant globalization? Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
lower tier documents, quality policy statements, hub document, shall analysis, factored items, preventive action program, manual controversy, certification scope, lower level documents, quality manual, prescriptive response, mandatory documents, documentation hierarchy, documentation structure, product realization, continuous improvement cycle, corrective action reports, certification assessment, quality objectives, lead assessor, certification audit, technical file, process champions, nonconforming product, surveillance assessment
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Excellent Corporation, Target Champion Intranet, New York, Quality Digest, Quality Systems Update, Quality Press, Control of Quality, Paraphrased Class, Second Edition, The Growth Corporation Upgrades, The Trouble, United States, American National Standard, Baldrige National Quality Program, Continual Improvement Is Inherent, Corporate Development Services, Forms Versus Records, Information Mapping, Mandatory Organizational Requirements, Quality Plans-Optional, Quality System Regulation, Sector-Specific Manuals, The Certification Plan, The Stewards Take Our Temperature, Verification of Purchased Product
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