Preparing for the ITIL version 3 exams or need a handy, visually-oriented reference to the concepts in ITIL v3? The ITIL v3 Essentials Study Guide Full Essentials package includes all of the study guides that you will need to review the important concepts presented in the ITIL version 3 certification courses.
This package includes the following ITIL v3 Essentials Study Guides:
Introduction to ITIL v 3
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
Roles & Responsibilities
Metrics & Measurements
Definitions & Acronyms
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1 of 1 people found the following review helpful:
5.0 out of 5 stars
These cards help organize and understand the ITIL process,
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This review is from: ITIL v3 Essentials Exam Prep Study Guides (Cards)
I bought these cards to assist me in understanding the ITIL process. My place of work gave us online training, but it was up to us to get certification.These cards are great for re-iterating the material. It was to the point that when I took practice online ITIL V3 Foundation exams, I recalled the material quicker. I highly suggest getting the cards for exam study and suggest after exam they are handy cards to review to see of the company is using/following the ITIL framwork. I highly recommend this product.
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