Customer Reviews

I'll Get Back to You: 156 Ways to Get People to Return Your Calls and Other Helpful Sales Tips

5 star:		(3)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(1)

 

 

This book is packed with fun and creative ways for having people get back with you. I personally used some techniques and was surprised how effective they were.

I hear this gem may be out of print. I cannot imagine it is, but if so, look through Amazon's used and out of print titles. Today, you compete with the Internet, voice mail, answering machines, cell phones, television, e-mail, pagers... the list goes on. Getting through is NOT in bad taste or impolite - Doing so shows you care about the person you want to speak to and you owe it to them to get your message across OR if not, then your mssage is unimportant and you shouldn't be bothering them in the first place.

The best advice centers not around deception but around leaving them wanting more! when you call, tell them what you need or want to say but don't say it all! Leave a trailer in their mind of, "I wonder what he or she meant by that?" or "I just HAVE to call back to get more details!" You are competing for a person's time, the only resource that person has that is not renewable. If your message is valuable you need to master Shook's skill set training. Of the 156 ways, if you learn and use only ONE, you will improve your callback response rate. And that's a great thing, you succeeded in competing against all the other noise that's out there. I only ask... make sure your message is worth getting through. Otherwise, don't waste the person's time.

This book was not exactly what I wanted...maybe I should have done more homework. I find the advise pushy and out of my comfort zone. Below many of the suggested tactics there is a warning that you need to be careful who you use these on because they might not appreciate and could be offended. I found nothing in this book that is useful. If your a high corporate sales person more power to you and maybe these will work for you...but for the rest of us...I say stay away from this book and try something else.

The book has some good tips on getting your voice mail messages returned, but a great many of these tips involve deception. I don't need to read a book on how to come up with whopper stories-that comes easily for most people. While lying may get someone to return your calls-that is not the reason for your call. You want to build a relationship on a solid foundation-lying to clients does not work!

If you are in business-to-business telephone sales, this is your book! Regrettably out-of-print (call or email the publisher),it contains 156 Ways of GETTING THROUGH,or getting your call returned. All techniques are not appropriate for your business, but so what? There is no person alive in its intended market who cannot benefit out of all proportion to the cost of this book.

Another printing is called for.

no longer have to read long books by one CEO! How the author got 100 honest CEOs is beyond me. But he did. 156 wys real good ones! I'm a middle manager with 155 people who report to me and this book was very very helpful and gave me some great food for thought.