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Imagining Consumers: Design and Innovation from Wedgwood to Corning (Studies in Industry and Society)
 
 
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Imagining Consumers: Design and Innovation from Wedgwood to Corning (Studies in Industry and Society) [Paperback]

Regina Lee Blaszczyk (Author)
5.0 out of 5 stars  See all reviews (1 customer review)


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Book Description

Studies in Industry and Society June 19, 2002

Imagining Consumers tells for the first time the story of American consumer society from the perspective of mass-market manufacturers and retailers. It relates the trials and tribulations of china and glassware producers in their contest for the hearts of the working- and middle-class women who made up more than eighty percent of those buying mass-manufactured goods by the 1920s.

Based on extensive research in untapped corporate archives, Imagining Consumers supplies a fresh appraisal of the history of American business, culture, and consumerism. Case studies illuminate decision making in key firms -- including the Homer Laughlin China Company, the Kohler Company, and Corning Glass Works -- and consider the design and development of ubiquitous lines such as Fiesta tableware and Pyrex Ovenware.


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Editorial Reviews

Review

A truly fine work that takes business history into the broader field of cultural history... Imagining Consumers changes the narrative of consumer society in the United States. New studies will have to incorporate its conclusions.

(Vicki Howard American Quarterly June 2003)

Imagining Consumers is an engagingly written, solidly researched, and copiously illustrated monograph on the marketing of home furnishings in the United States... It cogently makes the case for those who hail consumerism as a defining feature of the modern democratic creed.

(Richard R. John Reviews in American History )

Deeply researched, informed by theory, and engagingly written.

(David E. Nye Business History Review )

Imagining Consumersoffers a well-argued look at signal trials and successes of the consumer-goods segment of the American ceramics and glass industries between 1860 and 1940, as the men who created and ran its workshops and factories not only negotiated changing business conditions and new technologies, but also struggled to imagine the people who would choose their crockery, sanitary fixtures, and glassware... A fine piece of work.

(Katherine Grier Enterprise and Society )

A fascinating account of the sales strategies of a group of American manufacturers of applied art products, in particular the Homer Laughlin China Company, the Kohler Company, and Corning Incorporated, in the years from 1880 through to 1960. Blaszczyk's study in informed by an intense body of material acquired from primary sources; it makes a significant, and very welcome, contribution to scholarship in this area.

(Penny Sparke Technology and Culture )

An innovative study of an important dimension of the consumer revolution of the late nineteenth and early twentieth centuries... For its emphasis on small firms, on the importance of interactions between consumers and producers, and on the role that women shoppers played in shaping business practices, Imagining Consumers will be recognized as an important contribution to business and consumer history.

(Lawrence B. Glickman Journal of American History )

A perceptive and dense history of china and glassware manufacturers and retailers... Blaszczyk makes a convincing case that those who study consumer culture can benefit from greater understanding of these links between manufacturers, consumers, and the many professionals who influence the place where those two meet: the product.

(Jennifer Scanlon American Historical Review )

A must read for all who seek to understand the evolution of modern consumer society.

(Lisa Jacobson Public Historian )

Blaszczyk's cultural and business history of the American crockery industry nicely describes how some firms imagined their consumers and how they reponded to those consumers' desires.

(Kerry Odell Journal of Economic History )

Blaszczyk grounds her arguments on something not seen before: a cornucopia of archival research, painstakingly acquired from untapped company archives of key firms in the household furnishings business. Blaszczyk's conclusion is bold. 'Make no mistake,' she writes, 'supply did not create demand in home furnishings, but demand determined supply.' Imagining Consumers is a careful, fine-grained monograph whose claims are firmly tethered to its assembled evidence.

(Lendol Calder EH.Net )

Blaszczyk has written a fascinating account of negotiations between producers and consumers in the glass and ceramics industries, illustrating a symbiotic process by which manufacturers attempted to discover and keep up with the shifting demands of ordinary people. This study will transform our understanding of the history of design, marketing, and consumer culture.

(Jeffrey L. Meikle )

A remarkable and exemplary history of the US ceramics and glass industries, spanning the mid-19th to the mid-20th centuries. Perhaps the main achievement of Imagining Consumers is its dogged investigation of how manufacturers engaged with consumers in order to produce more appealing goods.

(Nic Maffei Ethics, Place and Environment )

From the Publisher

"A truly fine work that takes business history into the broader field of cultural history . . . Imagining Consumers changes the narrative of consumer society in the United States. New studies will have to incorporate its conclusions."—Vicki Howard, American Quarterly

"Imagining Consumers is an engagingly written, solidly researched, and copiously illustrated monograph on the marketing of home furnishings in the United States . . . It cogently makes the case for those who hail consumerism as a defining feature of the modern democratic creed."—Richard R. John, Reviews in American History

"Imagining Consumersoffers a well-argued look at signal trials and successes of the consumer-goods segment of the American ceramics and glass industries between 1860 and 1940, as the men who created and ran its workshops and factories not only negotiated changing business conditions and new technologies, but also struggled to imagine the people who would choose their crockery, sanitary fixtures, and glassware . . . A fine piece of work."—Katherine Grier, Enterprise and Society

"A fascinating account of the sales strategies of a group of American manufacturers of applied art products, in particular the Homer Laughlin China Company, the Kohler Company, and Corning Incorporated, in the years from 1880 through to 1960. Blaszczyk's study in informed by an intense body of material acquired from primary sources; it makes a significant, and very welcome, contribution to scholarship in this area."—Penny Sparke, Technology and Culture

"Blaszczyk's cultural and business history of the American crockery industry nicely describes how some firms imagined their consumers and how they reponded to those consumers' desires."—Kerry Odell, Journal of Economic History

"Blaszczyk grounds her arguments on something not seen before: a cornucopia of archival research, painstakingly acquired from untapped company archives of key firms in the household furnishings business. Blaszczyk's conclusion is bold. 'Make no mistake,' she writes, 'supply did not create demand in home furnishings, but demand determined supply.' Imagining Consumers is a careful, fine-grained monograph whose claims are firmly tethered to its assembled evidence."—Lendol Calder, EH.NET

"Imagining Consumers is a welcome corrective to the 'consumer as victim' literature that has, until recently, dominated studies of consumer culture . . . Imagining Consumers draws together the best that the history of technology, business history, and consumer culture and gender studies have to offer and should become a classic text across disciplines."—Maggie Dennis, IA: Journal of the Society for Industrial Archeology

"An original and crucial insight into the mechanisms of innovation, technology and culture that led to the 'democratization of things' . . . A highly valuable contribution to studies in design history, American history and decorative arts."—Alison Clarke, Journal of Design History

"Imagining Consumers embodies a depth of archival research, an exquisite detail and clarity in explication, and an astuteness in analysis that should make it a classic in its field. I know of no other study of an industry or groups of industries that so incisively links the stories of technology, business management and consumer relations so thoroughly and effectively."—Roland Marchand, late Professor of History, University of California at Davis

"Blaszczyk has written a fascinating account of negotiations between producers and consumers in the glass and ceramics industries, illustrating a symbiotic process by which manufacturers attempted to discover and keep up with the shifting demands of ordinary people. This study will transform our understanding of the history of design, marketing, and consumer culture."—Jeffrey L. Meikle, University of Texas at Austin


Product Details

  • Paperback: 408 pages
  • Publisher: The Johns Hopkins University Press (June 19, 2002)
  • Language: English
  • ISBN-10: 0801869145
  • ISBN-13: 978-0801869143
  • Product Dimensions: 9.2 x 6.1 x 1.1 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #1,809,463 in Books (See Top 100 in Books)

More About the Author

Regina Lee Blaszczyk is an award-winning historian who writes about all the fun stuff: consumer culture; design and fashion; and entrepreneurship and innovation. She has taught at BU, Penn, and Rutgers, and spent more than a decade as a cultural history curator at the Smithsonian. She has received fellowships from the Charles Warren Center for American Studies at Harvard University, the Chemical Heritage Foundation, the National Endowment for the Humanities, and the Victoria & Albert Museum in London. In 2008, she received the Harold F. Williamson Prize for Mid-Career Achievement in Business History, and since 2009, she has been an associate editor at the Journal of Design History.

 

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7 of 7 people found the following review helpful:
5.0 out of 5 stars She Gets It, May 23, 2006
By 
E. L. Oneill "Lee O'Neill" (Philadelphia, PA United States) - See all my reviews
(REAL NAME)   
This review is from: Imagining Consumers: Design and Innovation from Wedgwood to Corning (Studies in Industry and Society) (Paperback)
As someone who has been in retail for 20 years, I get tired of authors showing businesses manipulating, deceiving and hoodwinking the public to create demand. The reality is far more complex and what most businesses really do is spend enormous energy trying to figure out what consumers want so they can give it to them. Blaszczyk understands this. The book is series of case studies in the glass and ceramics industries that show the intersections between R&D and marketing, retailers and manufacturers, and creative types and middle managers, all of which is dedicated to trying to figure out what consumers want in an endless feedback loop. While the focus of the book is on the 19th and early 20th centuries, the examination of the process of innovation is timeless.
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Inside This Book (learn more)
First Sentence:
BETWEEN THE CIVIL WAR and World War II, the United States emerged as an industrial giant and a consumer society. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
crockery buyers, crockery men, glass oven ware, baking ware, electric sink, pottery managers, china decorators, crockery city, home furnishings trade, china mania, apron tub, fashion intermediaries, imagining consumers, fashion intermediary, premium vendors, pressing factories, chief decorator, batch producers, advertisement reprinted, art craze, consumer liaisons, crockery merchants, bake ware, scientific housekeeping, decorated goods
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Homer Laughlin, New York, East Liverpool, United States, Kohler Company, Walter Kohler, Glass Company, Better Homes, New Jersey, Corning Glass Works, Kohler Village, Great War, Civil War, Jesse Dean, West Virginia, Color Ware, Corning Ware, Fifth Avenue, Great Depression, Oven Serve, Smithsonian Institution, Depression Era, New England, Sales Department, Colonial Revival
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