The world continues to become increasingly complex and competitive, with change being driven by increasing customer demands for better products and more responsive services. Because of this competition, improvement is critical to survival and progress; often the rate of improvement determines the winners and losers. For those organizations striving to make improvement, "Improving Performance Through Statistical Thinking" presents a clear and practical explanation of statistical thinking without the typical equations and formulas. Not simply a list of tools, this book bridges the gap from concept to application by providing step-by-step guidance on how to get started on problems. Concepts are integrated with basic tools, using the Memory Jogger II. In addition, case histories provide real-world examples for reader to extend their own processes, while they learn how to implement statistical thinking in their organization.
Book Description
Editorial Reviews
About the Author
The ASQ Statistics Division is one of the largest and most active divisions of the American Society for Quality (ASQ). It was originally founded in 1979, after being a Committee of the Chemical and Process Industries Division. The mission of the Statistics Division is to promote statistical thinking for quality and productivity improvement, to serve ASQ, business, industry, academia, and government as a resource for the effective use of statistical thinking for quality and productivity improvement.
Product Details
Would you like to update product info or give feedback on images?
|
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
8 of 10 people found the following review helpful:
4.0 out of 5 stars
Improving Performance Through Statistical Thinking,
By A Customer
This review is from: Improving Performance Through Statistical Thinking (Paperback)
This book is truly unique! It focuses on the conceptual understanding of statistical thinking - not on numbers and calculations. I am recommending this book to all the employees in our quality department because it provides the framework for quality improvement - something all quality professionals need before attempting to use any statistical methods to measure improvement. I recommend this book to any quality professional who needs a down-to-earth explanation of how statistical thinking can improve an organization's quality program.
5.0 out of 5 stars
Wonderful book, Highly Recommended,
By Eight Hour Lunch (Salt Lake City, Utah) - See all my reviews
This review is from: Improving Performance Through Statistical Thinking (Paperback)
One of the best books on improving business process I've ever read. Here's one of my favorite lines:"Without data, everyone is an expert; team discussions tend to produce more heat (anger) than light (insight and learning)." The book does a great job of demonstrating how to identify and reduce inefficiency in your business. It was easy to understand, and didn't really require a background in statistics. You might even find that you want to incorporate the ideas on a personal level. I'll definitely be reading this one again.
Share your thoughts with other customers: Create your own review
|
|
Inside This Book
(learn more)
First Sentence:
The world continues to become increasingly complex and competitive. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
inaccurate prescriptions, process improvement strategy, common cause variation, subject matter theory, potential root causes, realized revenue, new management tools, interconnected processes, reducing variation, practice scenarios, subject matter knowledge Key Phrases - Capitalized Phrases (CAPs): (learn more)
Statistical Thinking, Various Organizational Levels, Measure Results, The Memory Jogger, Tools Used, Excellence Plus, Six Sigma, The Realized Revenue Fiasco, Time Plot, Identify Implementation Barriers, Main Points, Week Figure New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
The world continues to become increasingly complex and competitive. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
inaccurate prescriptions, process improvement strategy, common cause variation, subject matter theory, potential root causes, realized revenue, new management tools, interconnected processes, reducing variation, practice scenarios, subject matter knowledge Key Phrases - Capitalized Phrases (CAPs): (learn more)
Statistical Thinking, Various Organizational Levels, Measure Results, The Memory Jogger, Tools Used, Excellence Plus, Six Sigma, The Realized Revenue Fiasco, Time Plot, Identify Implementation Barriers, Main Points, Week Figure New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
2
books
cite this book:
- Reducing Process Variation: Using the DOTSTAR Problem-Solving Strategy. by Davis R. Bothe on page 317
- The Performance Improvement Toolkit: The Guide to Knowledge Based Improvement by Robert Gerst in Back Matter
Suggested Tags from Similar Products(What's this?)Be the first one to add a relevant tag (keyword that's strongly related to this product).
|
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
Listmania!
So You'd Like to...
Look for Similar Items by Category
- Books > Business & Investing > Management & Leadership > Decision-Making & Problem Solving
- Books > Business & Investing > Management & Leadership > Management
- Books > Business & Investing > Management & Leadership > Quality Control
- Books > Business & Investing > Small Business & Entrepreneurship > Entrepreneurship
- Books > Science & Math > Mathematics
