Top critical review
25 of 29 people found this helpful
Beware!!! This thing can leak and hose down your house quickly
on September 16, 2010
I just came home to a lake in the kitchen! Thank goodness I was only gone an hour. The bottom of the replacable filter cracked open and spraying water at nearly a garden hose rate. No doubt about correct installation. This is a manufacturing defect. The filter should fail to filter when it goes bad and not fail and flood your home.
There is no excuse for a part made of essentially pvc not to last as long as pvc pipe and at least be engineered to the same specs. The crack is in a 3"circle on the very bottom and extends over 1/2 the way around. There is an obvious weak spot around the rest. Clearly this is a design flaw that should be immediately addressed and distribution stopped until it is. There is no excuse for a $200 kitchen convenience resulting in thousands of dollars in damage.
Now I have read about two others in 3 minutes and I wasn't even looking for stories. The replacement price is ridiculous at $25 dollars each... really! I'm supposed to replace this every 3 months? Do not buy this product or any other item that has such catastrophic low probability/ high consequence profile.