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If you are replacing an old white tank...
on October 3, 2013
I'm writing this review just to assist anyone that is purchasing this to replace the older Insinkerator "white tank" and filter system. This is the reason I purchased this product. I'm now waiting for a part from Insinkerator - so I am unable to review the product at this time.
I currently have a HC1100 (hot water only) Insinkerator faucet, a white tank water heater and a F201R water filter. I spent the day upgrading to this new system. Much of the installation was straight forward, but there were some issues that I wished I knew about in advance.
We purchased the original HC1100 system around 2001. We have had several issues with the tanks and I believe this purchase is our fourth tank (in 12 years). We were able to purchase new "white tanks" until this time around.
Issues I encountered making this tank work with my older system:
Issue #1 - The F201R water filter used a 3/8" hose that is fitted on to a 3/8" compression fitting to my water pipe (via brass fitting). The new water filter used a 1/4" hose. This created a problem. Although they provided a compression fitting cap (to attach to my water pipe), the pipe (brass fitting) needed to be changed from a 3/8" fitting to a 1/4" fitting. A trip to the hardware store and some plumbing language were exercised to complete this task.
Issue #2 - Although my HC1100 Faucet had the correct amount of lines (4), the small line leading from the faucet to the water tank (water in) was a different connector. In some cases, this might be the blue hose - in my case it was just a white hose. After calling the Insinkerator assistance line, they informed me that there was a conversion connector piece that was needed. It is not included in the box, but they will send me one no charge and it should arrive in several business days. My first use of the new tank is now in their hands waiting for the part.
Issue #3 - Although unconfirmed, when reviewing a drawing of the "Conversion Connector" they are sending, it looks as if it snaps to the water tank and has threads for a compression fitting to the hose. The old connection did not have a compression connector, so I will need to go to the hardware store one more time to purchase another brass compression cap if that is the case. (not confirmed but pretty sure).
Not complaining about the product, just wish they were more clear about the work involved to make it work with older faucets. Also, I can't understand why they would not include the conversion connector in the box - (to save weeks of waiting).
Hope this helps the next person..
UPDATE - 10/07/13
The part arrived today in the mail.It came very fast. It only took four days including the day requested. Also, Issue #3 is not an issue - the part does have threads, but also included the compression connector. Looks like we are good to go -