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0 of 4 people found the following review helpful:
5.0 out of 5 stars
leading edge information and easy to implement suggestions,
By A Customer
This review is from: Inbound Customer Call Center Design (Paperback)
This author knows of what he talks. Informantion is gleaned from the minds of cal
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Inbound Customer Call Center Design by J. Anton (Paperback - Feb. 1994)
Used & New from: $3.00
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