Finding customers--and keeping those customers--is the biggest concern of small to midside business owners. Inc.'s Customer Service Plan Pro software illustrates all the steps for creating a customer-retention plan tailorefor your business. If you're growing your business, you need a top-notch customer service strategy to keep your customers from choosing your competition. This "intelligent" software asks key questions about every phase of your plan. The software prints a customized strategy that includes charts, tables, and worksheets.
System requirements: Windows 95/98/NT compatible, 8 MB RAM, 5 MB hard drive space.
